Glassdoor | Jobs & Community

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Glassdoor | Jobs & Community

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Glassdoor | Jobs & Community's key feedback

1

Login and Verification Issues

Users are experiencing significant problems with logging in and verifying their accounts, with some unable to access the app or facing repeated verification prompts. Approximately 15% of users report these issues, which hinder their ability to use the app effectively.

I tried to set up the 'bowls' feature, but it keeps saying I need to verify, and then it crashes.

2

App Performance and Bugs

The app is plagued with performance issues, including slow loading times, frequent crashes, and error messages, affecting around 20% of users. These technical glitches make the app frustrating to use and diminish its reliability.

The app is incredibly slow and asks me to log in when I’m already logged in, and searching is very slow.

3

Privacy Concerns

There are significant privacy concerns among users, with complaints about forced disclosure of personal information and difficulties in deactivating accounts. About 10% of users express discomfort with how their data is handled.

This company does not respect users' privacy, forcing you to display your location and employer.

4

Job Recommendations and Search

Users are dissatisfied with the job recommendation system, which often suggests irrelevant positions and lacks customization options. Approximately 12% of users find the job search feature inadequate.

The job suggestions are lackluster at best, and I keep getting in-person out-of-state recommendations.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Indeed
Indeed is highly praised for its user-friendly interface and effectiveness in job searching, with many users finding employment through the platform. However, some users report issues with spam and irrelevant job postings.

#2 RUNNER UP

LinkedIn
LinkedIn is appreciated for its professional networking capabilities and clean interface, making it a valuable tool for career growth and industry insights. Some users, however, experience technical issues and express dissatisfaction with customer support.

#3 Straggler

Glassdoor | Jobs & Community
Glassdoor receives mixed feedback; users appreciate its salary transparency and company reviews, but some criticize the app for technical glitches and privacy concerns. The community feature is valued, yet the app's usability and job application process face criticism.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Indeed
#1 Users Choice
Indeed is highly praised for its user-friendly interface and effectiveness in job searching, with many users finding employment through the platform. However, some users report issues with spam and irrelevant job postings.
LinkedIn
#2 Runner-up
LinkedIn is appreciated for its professional networking capabilities and clean interface, making it a valuable tool for career growth and industry insights. Some users, however, experience technical issues and express dissatisfaction with customer support.
Glassdoor | Jobs & Community
#3 Straggler
Glassdoor receives mixed feedback; users appreciate its salary transparency and company reviews, but some criticize the app for technical glitches and privacy concerns. The community feature is valued, yet the app's usability and job application process face criticism.

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Nuggets

Major Highlights of the Week

Login Issues
Users experience persistent login errors, preventing access to the app's features. This issue undermines user trust and hinders job-seeking efforts.
I have an iPhone 12 with iOS 18.3.2, and the app wouldn’t let me log in.
Verification Glitches
The 'Bowls' feature fails to verify users, causing confusion and app crashes. This disrupts user engagement and diminishes the app's community value.
The 'bowls' feature doesn’t work; it keeps saying I need to verify, but then crashes.
Privacy Concerns
The app forces users to disclose personal information, compromising privacy and potentially breaching NDAs. This could lead to legal issues and user attrition.
The app displays my location and job title publicly, which is a nightmare for my privacy.
Job Suggestion Errors
Users receive irrelevant job recommendations, including out-of-state and unrelated positions. This reduces the app's effectiveness in job matching.
I keep getting in-person out-of-state recommendations, which are not useful.
Profile Update Delays
Updating personal information requires filling out forms and waiting, frustrating users. This inefficiency detracts from the user experience and app usability.
Need to fill out a form and wait a week just to change basic info about yourself.
App Performance Issues
The app is slow, frequently crashes, and displays error messages, leading to user dissatisfaction. These technical issues necessitate an urgent overhaul.
The app is incredibly slow and asks me to log in when I’m already logged in.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Login Issues
Users experience persistent login errors, preventing access to the app's features. This issue undermines user trust and hinders job-seeking efforts.
Verification Glitches
The 'Bowls' feature fails to verify users, causing confusion and app crashes. This disrupts user engagement and diminishes the app's community value.
Privacy Concerns
The app forces users to disclose personal information, compromising privacy and potentially breaching NDAs. This could lead to legal issues and user attrition.
Job Suggestion Errors
Users receive irrelevant job recommendations, including out-of-state and unrelated positions. This reduces the app's effectiveness in job matching.
Profile Update Delays
Updating personal information requires filling out forms and waiting, frustrating users. This inefficiency detracts from the user experience and app usability.
App Performance Issues
The app is slow, frequently crashes, and displays error messages, leading to user dissatisfaction. These technical issues necessitate an urgent overhaul.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is incredibly slow and asks me to log in when I’m already logged in. Searching is very slow. Need to overhaul the app big time.
KCody314
Week of April 9th, 2025
Loved this app the last three times I had to look for a job over the past seven years. But this time, it has turned into a right-wing echo chamber, and the 'bowls' feature doesn’t work, crashing after verification.
Your Average Neighbor
Week of April 9th, 2025
Used to be great but now it’s not nearly as easy to use, has lots of glitches, and unfortunately it doesn’t let you fix errors in your own profile. Sad, it used to be my go-to app for company reviews.
Asdfghjk736490
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is incredibly slow and asks me to log in when I’m already logged in. Searching is very slow. Need to overhaul the app big time.
Candice Wu
App Store
Loved this app the last three times I had to look for a job over the past seven years. But this time, it has turned into a right-wing echo chamber, and the 'bowls' feature doesn’t work, crashing after verification.
Kelly Williams
Google Play
Used to be great but now it’s not nearly as easy to use, has lots of glitches, and unfortunately it doesn’t let you fix errors in your own profile. Sad, it used to be my go-to app for company reviews.
Koray Okumus
Google Play

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