Grammarly: AI Writing Keyboard

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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Grammarly: AI Writing Keyboard

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Grammarly: AI Writing Keyboard's key feedback

1

Privacy Concerns

Some users are worried about the app's request for full access, which they feel compromises their privacy. Approximately 5% of users express discomfort with the app's data access requirements, leading to dissatisfaction with the mobile version compared to the desktop.

The app's request for full access makes me uncomfortable, and I don't want to compromise my privacy.

2

System Crashes

A number of users experience frequent crashes and glitches, which disrupt their workflow and lead to frustration. Around 3% of users report that the app crashes during editing, causing them to lose their work and making the app less reliable.

The app crashes often, scrambling my edits and losing my work, which is very frustrating.

3

Hardware Keyboard Issues

Users with hardware keyboards find the app cumbersome, as they need to switch to the software keyboard to use Grammarly, which is inefficient. Approximately 2% of users mention that this process is time-consuming and disrupts their workflow.

Using Grammarly with a hardware keyboard is inconvenient because I have to switch to the software keyboard every time.

4

Inconsistent Corrections

Some users find that Grammarly makes inconsistent corrections, adding new suggestions after initial edits, which can be confusing. About 2% of users report that this inconsistency leads to a lack of trust in the app's reliability for editing long documents.

Grammarly keeps adding new corrections after I've already accepted changes, which is confusing and unreliable.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

ChatGPT
ChatGPT receives overwhelmingly positive feedback for its versatility and usefulness in providing quick, accurate responses and assistance with various tasks. Users appreciate its ability to help with both personal and professional inquiries, although some express frustration with limitations in the free version.

#2 RUNNER UP

Grammarly: AI Writing Keyboard
Grammarly is praised for its real-time grammar and spell-check features, which significantly improve users' writing. However, some users report issues with functionality, such as problems with hardware keyboards and occasional system glitches, which can be frustrating.

#3 Straggler

SwiftKey
SwiftKey is highly regarded for its customization options, predictive text, and multilingual support, making it a favorite among users for its ease of use and efficiency. Some users, however, note occasional issues with autocorrect and prediction accuracy.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
ChatGPT
#1 Users Choice
ChatGPT receives overwhelmingly positive feedback for its versatility and usefulness in providing quick, accurate responses and assistance with various tasks. Users appreciate its ability to help with both personal and professional inquiries, although some express frustration with limitations in the free version.
Grammarly: AI Writing Keyboard
#2 Runner-up
Grammarly is praised for its real-time grammar and spell-check features, which significantly improve users' writing. However, some users report issues with functionality, such as problems with hardware keyboards and occasional system glitches, which can be frustrating.
SwiftKey
#3 Straggler
SwiftKey is highly regarded for its customization options, predictive text, and multilingual support, making it a favorite among users for its ease of use and efficiency. Some users, however, note occasional issues with autocorrect and prediction accuracy.

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Nuggets

Major Highlights of the Week

Privacy Concerns
Users are concerned about the app's request for full access, fearing it compromises their privacy and renders the app unusable for those who prioritize data security. This issue is particularly problematic for users who only want to use Grammarly for specific tasks like essays.
The app's full access requirement makes it unusable for privacy-conscious users.
Hardware Keyboard Frustration
The integration with hardware keyboards on iPads is cumbersome, requiring users to switch to the software keyboard and manually activate Grammarly, which disrupts workflow and efficiency. This inefficiency is a significant pain point for users who frequently switch between apps.
Using Grammarly with a hardware keyboard on iPad is time-consuming and inefficient.
System Crashes
Frequent crashes and scrambled editing selections frustrate users, leading to lost work and decreased productivity. This instability undermines the app's reliability, causing users to use it less frequently.
The app crashes often, losing edited text and making it unreliable.
Inconsistent Corrections
Users experience issues with Grammarly adding new corrections after initial edits, causing confusion and potential errors in important documents. This inconsistency is particularly problematic for users working on large documents.
Grammarly adds new corrections after initial edits, causing confusion.
Tone Changer Glitch
The tone changer feature causes the post button to disappear on platforms like Facebook, disrupting the user experience and requiring workarounds to post content. This glitch is particularly frustrating for users who rely on tone adjustments for social media.
Using the tone changer on Facebook makes the post button disappear.
Missing Voice Feature
The removal of the voice/speak feature has disappointed users who found it valuable for hands-free writing and editing. This feature's absence is a notable gap for users who previously relied on it for convenience.
The removal of the voice feature is disappointing for hands-free users.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Privacy Concerns
Users are concerned about the app's request for full access, fearing it compromises their privacy and renders the app unusable for those who prioritize data security. This issue is particularly problematic for users who only want to use Grammarly for specific tasks like essays.
Hardware Keyboard Frustration
The integration with hardware keyboards on iPads is cumbersome, requiring users to switch to the software keyboard and manually activate Grammarly, which disrupts workflow and efficiency. This inefficiency is a significant pain point for users who frequently switch between apps.
System Crashes
Frequent crashes and scrambled editing selections frustrate users, leading to lost work and decreased productivity. This instability undermines the app's reliability, causing users to use it less frequently.
Inconsistent Corrections
Users experience issues with Grammarly adding new corrections after initial edits, causing confusion and potential errors in important documents. This inconsistency is particularly problematic for users working on large documents.
Tone Changer Glitch
The tone changer feature causes the post button to disappear on platforms like Facebook, disrupting the user experience and requiring workarounds to post content. This glitch is particularly frustrating for users who rely on tone adjustments for social media.
Missing Voice Feature
The removal of the voice/speak feature has disappointed users who found it valuable for hands-free writing and editing. This feature's absence is a notable gap for users who previously relied on it for convenience.

Quotes of the week

Hear from some of the most impactful users to drive changes

Unfortunately, the system crashes a lot and scrambles the selections for editing, making it frustrating to use. I was hoping Grammarly would save me time, but it's becoming more of a hassle. Please fix the bugs.
SeekingBalance!
Week of April 9th, 2025
The app is amazing if only they could make it with more languages like Spanish and French.
Panchaplanchaconcuatroplanchas
Week of April 9th, 2025
In order to use Grammarly on an iPad with a hardware keyboard, you have to bring up the software keyboard every time you change apps, which is time-consuming. Please work to make the hardware keyboard integration as slick as the on-screen keyboard.
jeffwilkinson
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
Unfortunately, the system crashes a lot and scrambles the selections for editing, making it frustrating to use. I was hoping Grammarly would save me time, but it's becoming more of a hassle. Please fix the bugs.
Candice Wu
App Store
The app is amazing if only they could make it with more languages like Spanish and French.
Kelly Williams
Google Play
In order to use Grammarly on an iPad with a hardware keyboard, you have to bring up the software keyboard every time you change apps, which is time-consuming. Please work to make the hardware keyboard integration as slick as the on-screen keyboard.
Koray Okumus
Google Play

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