A significant number of users, approximately 20%, are frustrated with the app's inability to rotate the screen orientation, which is particularly inconvenient when devices are charging or in specific stands. This issue has persisted despite updates, leading to dissatisfaction among users who expect basic functionality from a streaming app.

The app used to rotate, now it won’t, even with rotation lock off.

Around 15% of users are upset about the frequency and duration of ads, especially since they are paying for a subscription. Many feel that the number of ads is excessive and disrupts the viewing experience, leading to frustration and considerations of canceling the service.

I pay for ad-free and still get ads; it’s frustrating to watch more ads than the show.

Approximately 10% of users report issues with app performance, including frequent crashes, buffering, and slow loading times. These technical problems hinder the viewing experience and lead to dissatisfaction, especially when compared to other streaming services that do not have these issues.

The app constantly crashes and buffers, making it impossible to watch anything.

About 5% of users are frustrated by the absence or inconsistency of the search function, which makes it difficult to find specific content. This basic feature is expected in streaming apps, and its absence leads to a poor user experience.

Why is there no search function? It’s ridiculous to not have a search bar.