HOF: Make Smarter Sports Picks

User Experience Report

Week of April 2nd, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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HOF: Make Smarter Sports Picks

Top Insights This Week

Week of April 2nd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
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All Insights

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TOP INSIGHTS

A weekly roundup of HOF: Make Smarter Sports Picks's key feedback

1

App Freezing Issues

Some users experience frequent app freezing and crashing, particularly when trying to make changes to lineups, affecting approximately 5% of users. This issue disrupts the user experience and can be frustrating when trying to place bets quickly.

The app would be amazing if it stopped freezing every 30 seconds.

2

Subscription and Refund Concerns

A notable number of users express dissatisfaction with the subscription model and refund policy, with about 10% of users feeling misled by the automatic charges and difficulty in obtaining refunds.

I was charged $120 after the free trial and couldn't get a refund, which feels like a scam.

3

Inaccurate Player Information

Some users report that the app fails to update player injury statuses, leading to misleading information and potential financial losses, affecting around 3% of users.

The app didn't list injured players, causing me to lose money.

4

High Cost Perception

A segment of users feels that the app is expensive, with the subscription cost perceived as high, especially when the app does not meet their expectations, affecting approximately 7% of users.

They make you spend hundreds of dollars to use the app, which feels scummy.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

HOF: Make Smarter Sports Picks
HOF receives mixed feedback with users praising its accuracy, community, and data tools, but others criticize its refund policy and occasional inaccuracies in player data. Many users report increased betting success, while some express dissatisfaction with subscription charges and customer service.

#2 RUNNER UP

Action Network
Action Network is appreciated for its comprehensive data and bet tracking features, but users frequently report issues with app glitches and slow performance. While some users find the app helpful for betting insights, others are frustrated by technical problems and customer service.

#3 Straggler

BetQL
BetQL garners mixed reviews, with some users finding its betting insights and data helpful, while others criticize the app for poor customer service and inaccurate betting predictions. The app's subscription model and the quality of its picks are points of contention among users.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
HOF: Make Smarter Sports Picks
#1 Users Choice
HOF receives mixed feedback with users praising its accuracy, community, and data tools, but others criticize its refund policy and occasional inaccuracies in player data. Many users report increased betting success, while some express dissatisfaction with subscription charges and customer service.
Action Network
#2 Runner-up
Action Network is appreciated for its comprehensive data and bet tracking features, but users frequently report issues with app glitches and slow performance. While some users find the app helpful for betting insights, others are frustrated by technical problems and customer service.
BetQL
#3 Straggler
BetQL garners mixed reviews, with some users finding its betting insights and data helpful, while others criticize the app for poor customer service and inaccurate betting predictions. The app's subscription model and the quality of its picks are points of contention among users.

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Nuggets

Major Highlights of the Week

App Freezing
The app frequently freezes for over 30 seconds, disrupting user experience and making it difficult to adjust lineups. This issue is compounded by the subscription renewal prompt that appears during these freezes.
The app would be amazing if it stopped freezing for over 30 seconds, especially when trying to make changes to a lineup.
Injury Updates
Users are frustrated by the lack of timely updates on injured players, leading to misleading information and poor betting decisions. This oversight diminishes the app's reliability and value for its subscription cost.
The app has made me lose multiple times by not listing injured players, which is misleading and a waste of $20 a month.
Refund Policy
The app's refund policy is perceived as unfair, with users unable to get refunds even when they cancel during the free trial period. This has led to dissatisfaction and accusations of the app being a scam.
I was charged $120 despite canceling during the free trial, and the app refused to issue a refund.
Subscription Cost
Some users find the subscription cost prohibitive, feeling that the app's value does not justify the expense. This perception is exacerbated by the app's aggressive monetization tactics.
They make you spend hundreds of dollars to use the app, which feels like scummy tactics.
Advice Accuracy
The app's betting advice is criticized for being inaccurate, with users claiming they would have been more successful by doing the opposite. This undermines the app's core promise of improving betting outcomes.
Their advice is horrible; had I done the opposite, I might have done okay.
Player Position Errors
Incorrect player position data leads to inaccurate matchup grades, affecting the app's utility for making informed betting decisions. This issue detracts from the app's credibility as a reliable sports analytics tool.
Some player positions are off, leading to incorrect matchup grades.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
App Freezing
The app frequently freezes for over 30 seconds, disrupting user experience and making it difficult to adjust lineups. This issue is compounded by the subscription renewal prompt that appears during these freezes.
Injury Updates
Users are frustrated by the lack of timely updates on injured players, leading to misleading information and poor betting decisions. This oversight diminishes the app's reliability and value for its subscription cost.
Refund Policy
The app's refund policy is perceived as unfair, with users unable to get refunds even when they cancel during the free trial period. This has led to dissatisfaction and accusations of the app being a scam.
Subscription Cost
Some users find the subscription cost prohibitive, feeling that the app's value does not justify the expense. This perception is exacerbated by the app's aggressive monetization tactics.
Advice Accuracy
The app's betting advice is criticized for being inaccurate, with users claiming they would have been more successful by doing the opposite. This undermines the app's core promise of improving betting outcomes.
Player Position Errors
Incorrect player position data leads to inaccurate matchup grades, affecting the app's utility for making informed betting decisions. This issue detracts from the app's credibility as a reliable sports analytics tool.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for player prop building, but it needs a better layout to avoid freezing and crashing when making changes to a lineup.
iHustle24
Week of April 2nd, 2025
This app truly changes the game. It makes handicapping easy and drastically increases your edge. You might spend $20 a month, but you’ll make it back 100x.
kyle rig
Week of April 2nd, 2025
The app is amazing for comparing stats and trends, but their advice is horrible. I got charged during the free trial and couldn't get a refund, losing money on an app I won't use again.
Afunnybet
Week of April 2nd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for player prop building, but it needs a better layout to avoid freezing and crashing when making changes to a lineup.
Candice Wu
App Store
This app truly changes the game. It makes handicapping easy and drastically increases your edge. You might spend $20 a month, but you’ll make it back 100x.
Kelly Williams
Google Play
The app is amazing for comparing stats and trends, but their advice is horrible. I got charged during the free trial and couldn't get a refund, losing money on an app I won't use again.
Koray Okumus
Google Play

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