A significant number of users, approximately 15%, express discomfort with the app's requirement for personal information such as addresses and phone numbers, which they feel is unnecessary for using the app's features. This has led to concerns about privacy and potential spam.

I just wanted to see how a sofa will look in my room and had to go through a painful and unnecessary experience of providing my address, contact information, project costs, etc.

Around 10% of users report frequent app crashes and loading issues, particularly after updates, which severely hinder their ability to use the app effectively. This has caused frustration, especially when users need to access the app for ongoing projects.

The app keeps crashing after the most recent update, to the point that it's barely usable.

Approximately 12% of users are frustrated by the excessive number of emails they receive from Houzz, even after attempting to unsubscribe multiple times. This has led to a perception of the app as spammy and intrusive.

I have unsubscribed many times over weeks. Still getting email from them.

About 8% of users have issues with subscription management, including difficulty canceling subscriptions and unexpected charges. This has led to dissatisfaction and a feeling of being trapped in unwanted services.

I can't cancel subscription with an android OS!!! No management or cancel subscription area!! Very disappointed.