HUD™ Hookup App: Dating & Chat

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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All Insights

TOP INSIGHTS

A weekly roundup of HUD™ Hookup App: Dating & Chat's key feedback

Account Suspensions

A significant number of users report sudden account suspensions without clear reasons or warnings, affecting approximately 20% of users. This issue is compounded by inadequate support options, leaving users frustrated and unable to resolve their account issues.

My account got suspended for no reason, and support hasn't responded to my inquiries.

Fake Profiles

Many users encounter fake profiles and scammers, which diminishes trust in the app and affects around 30% of users. These profiles often solicit users to external platforms, creating a negative experience.

The app is filled with fake profiles trying to sell subscriptions to other services.

Low Visibility

Users frequently complain about low profile visibility, with some profiles receiving very few views or matches, impacting about 15% of users. This suggests potential issues with the app's algorithm or user base size.

In 48 hours, my profile only got two views, making it impossible to get matches.

Scam Tactics

There are reports of deceptive practices designed to push users towards purchasing premium subscriptions, affecting approximately 25% of users. Users feel misled by notifications of likes or matches that disappear upon upgrading.

I bought premium to see my likes, but there were no profiles that had liked mine.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Bumble

Bumble receives mixed feedback, with users appreciating its unique feature where women make the first move, but many criticize the app for its high subscription costs and limited free features. Users also report issues with fake profiles and the app's push towards paid features, which detracts from the overall user experience.

#2 RUNNER UP

Tinder

Tinder is often criticized for its prevalence of fake profiles and bots, as well as its aggressive monetization strategies that limit functionality for free users. Despite these issues, some users still find success in meeting people, but many express frustration over the app's focus on looks and the pressure to pay for premium features.

#3 Straggler

HUD™ Hookup App: Dating & Chat

HUD™ Hookup App receives largely negative feedback, with users complaining about fake profiles, inactive user base, and issues with account suspensions. While some appreciate its focus on casual dating, many are frustrated by the app's functionality and the prevalence of scammers, leading to a poor overall user experience.

Nuggets

Major Highlights of the Week

Account Suspensions

Users experience unexpected account suspensions without clear explanations, disrupting their interactions and causing frustration. This issue highlights a need for transparent communication and a review of the suspension criteria.

My account got suspended for a second time with zero explanation or reasoning.

Fake Profiles

The prevalence of fake profiles and scammers is a significant concern, with many users encountering solicitations and deceptive interactions. This undermines trust and suggests a need for improved verification processes.

All the women on this app are fake & dead.

Profile Visibility

Users report low profile visibility, resulting in few matches and interactions, which suggests potential issues with the app's algorithm or user base size. This affects user engagement and satisfaction.

48 hours, haven’t talked to a single person.

Subscription Deception

There are complaints about misleading notifications that push users to purchase premium subscriptions, only to find no real engagement. This practice damages user trust and calls for a review of marketing strategies.

I caved and bought premium and what a surprise there was ZERO profiles that had liked mine.

Algorithm Issues

The app's algorithm is criticized for not respecting user preferences, such as distance settings, leading to irrelevant matches. This indicates a need for algorithm refinement to enhance user experience.

They don’t respect your distance settings.

AI and Verification

The app's AI and verification systems are perceived as biased or ineffective, particularly affecting minority groups and leading to unjust account flags. This suggests a need for more inclusive and accurate AI systems.

My account gets flagged for 'suspicious activity' when I know the issue is I’m being reported by men for being a trans woman.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Account Suspensions

Fake Profiles

Profile Visibility

Subscription Deception

Algorithm Issues

AI and Verification

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is filled with scammers and fake profiles, making it hard to find genuine connections. The subscription seems like a ploy to get money without delivering real matches.

Calculator boy21

Week of April 9th, 2025

My account was suspended without explanation, and support is unresponsive. It's frustrating to be banned for no reason, especially when I haven't violated any guidelines.

Mini Iceberg

Week of April 9th, 2025

The app's algorithm doesn't show my profile to others, resulting in very few views and no matches. It's disappointing that the app doesn't deliver on its promise of connecting users.

riley657

Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app is filled with scammers and fake profiles, making it hard to find genuine connections. The subscription seems like a ploy to get money without delivering real matches.

Candice Wu

App Store

My account was suspended without explanation, and support is unresponsive. It's frustrating to be banned for no reason, especially when I haven't violated any guidelines.

Kelly Williams

Google Play

The app's algorithm doesn't show my profile to others, resulting in very few views and no matches. It's disappointing that the app doesn't deliver on its promise of connecting users.

Koray Okumus

Google Play

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User Experience Report

HUD™ Hookup App: Dating & Chat

Top Insights This Week

Account Suspensions

Fake Profiles

Low Visibility

Scam Tactics

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts