Arvin® - AI Logo Maker

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Arvin® - AI Logo Maker's key feedback

Spelling Errors

A significant number of users, approximately 40%, report that the app frequently generates logos with incorrect spelling, which undermines the utility of the logos and leads to user frustration. This issue is particularly problematic for those who rely on accurate text representation for branding purposes.

The app consistently misspells my company name, making the logos unusable.

Subscription Confusion

Around 20% of users express confusion and dissatisfaction with the subscription model, including unexpected charges and unclear terms about free trials and premium features. This has led to feelings of being misled and requests for refunds.

I was charged for a subscription I didn't intend to buy, and the terms were not clear.

Logo Quality Issues

Approximately 25% of users are disappointed with the quality of the logos generated, citing issues such as lack of sophistication and failure to meet expectations set by advertisements. This has resulted in users feeling that the app is not worth the price.

The logos generated were not as sophisticated as advertised and could have been made with basic software.

Functionality Problems

About 15% of users report that the app fails to function properly, including issues with app crashes, inability to restore purchases, and problems with downloading logos in usable formats. These technical difficulties hinder the overall user experience.

The app stopped working completely and won't let me restore my purchase, despite multiple attempts to fix it.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Canva

Canva is highly praised for its user-friendly interface and versatility in design, making it a favorite among users for creating professional-looking graphics and logos. Users appreciate its wide range of templates and ease of use, although some mention the need for a Pro subscription to access all features.

#2 RUNNER UP

Arvin® - AI Logo Maker

This app receives positive feedback for its ease of use and the variety of design options it offers, making it a popular choice for creating logos and flyers. However, some users express frustration with the frequent ads and the need to pay for premium features to remove watermarks.

#3 Straggler

Arvin® - AI Logo Maker

Arvin® receives mixed feedback, with some users appreciating its innovative AI-driven design capabilities, while others criticize it for frequent spelling errors and issues with logo customization. Many users express dissatisfaction with the app's subscription model and the quality of the generated logos.

Nuggets

Major Highlights of the Week

Spelling Errors

The AI frequently generates logos with incorrect spelling, which undermines the professional quality expected from a logo design tool. This issue is prevalent and significantly impacts user satisfaction and perceived value.

The app consistently misspells my company name, making the logos unusable.

Subscription Confusion

Users experience confusion and frustration with subscription charges, including unexpected fees and difficulty managing subscriptions. This leads to dissatisfaction and perceptions of deceptive pricing practices.

I was charged over $70 for a subscription that was advertised as $39.99.

Logo Quality Issues

Logos generated by the app often appear distorted or blurry when exported, failing to maintain quality across different formats. This affects the usability of the logos for professional purposes.

Logos become blurry and unreadable when uploaded to a webpage.

Limited Free Features

The app's limited free features and lack of a trial period deter users from purchasing premium subscriptions. Users are unable to assess the value of premium features before committing financially.

You can't see what premium features look like until you pay, which is discouraging.

AI Misinterpretation

The AI struggles to accurately interpret user prompts, often adding unwanted elements or failing to follow specific instructions. This results in user frustration and a perception of the AI as unreliable.

The AI adds letters and can't create text accurately, even with detailed instructions.

Non-Commercial Use Restriction

The app restricts logos to non-commercial use, which contradicts the primary purpose of logo creation for business branding. This limitation renders the app impractical for many users.

The app restricts use to non-commercial, making it useless for business purposes.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Spelling Errors

Subscription Confusion

Logo Quality Issues

Logos generated by the app often appear distorted or blurry when exported, failing to maintain quality across different formats. This affects the usability of the logos for professional purposes.

Limited Free Features

The app's limited free features and lack of a trial period deter users from purchasing premium subscriptions. Users are unable to assess the value of premium features before committing financially.

AI Misinterpretation

Non-Commercial Use Restriction

The app restricts logos to non-commercial use, which contradicts the primary purpose of logo creation for business branding. This limitation renders the app impractical for many users.

Quotes of the week

Hear from some of the most impactful users to drive changes

This app has stopped working for me completely and will not let me restore my yearly purchase! I have reached out to customer service several times, uninstalled the app, and restarted my phone— to no avail. The last reply I received from customer service was to update the app, yet, there is no new update available in the App Store.

iamkking

Week of April 9th, 2025

I have tried to download every format of the logos this app makes and none of them look good after it leaves the app. When loaded to a webpage they become blurry and unreadable. They are not even usable in an email signature.

CEdenfield

Week of April 9th, 2025

This app tends to misspell the words that you want in the logo more often than not. It will create a beautiful logo, but the words will be misspelled which renders it useless.

Bkaablm

Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

Kelly Williams

Google Play

This app tends to misspell the words that you want in the logo more often than not. It will create a beautiful logo, but the words will be misspelled which renders it useless.

Koray Okumus

Google Play

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User Experience Report

Arvin® - AI Logo Maker

Top Insights This Week

Spelling Errors

Subscription Confusion

Logo Quality Issues

Functionality Problems

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts