IMDb

User Experience Report

Week of April 7th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of IMDb's key feedback

Performance Issues

A significant number of users, approximately 20%, report that the app causes their devices to overheat and drains the battery quickly, making it difficult to use for extended periods. This issue is particularly prevalent among iPhone users.

The app causes my phone to overheat and drains the battery rapidly, making it unusable.

Ad Overload

Around 15% of users are frustrated with the excessive ads that dominate the screen, making navigation cumbersome and detracting from the user experience. Many users express a desire for an ad-free version that is not tied to the expensive PRO subscription.

Ads take up half the screen and can't be closed, making the app a huge distraction.

Network Errors

Approximately 10% of users experience frequent network connection errors, which disrupt their ability to search and access content. This issue persists despite having a stable internet connection, leading to significant frustration.

The app constantly gives 'IMDb Network Error' messages, making it unusable.

Interface Confusion

About 12% of users find the new interface confusing and less user-friendly compared to previous versions. Changes such as the removal of visible checkmarks and the inability to sort reviews by rating have made navigation more difficult.

The new interface is confusing, and I can't sort reviews by rating anymore.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Letterboxd

Letterboxd receives praise for its community-driven platform, allowing users to track and review films, discover hidden gems, and engage with a vibrant community. However, users express frustration with intrusive ads and the lack of TV show integration, which detracts from the overall experience.

#2 RUNNER UP

IMDb

IMDb is appreciated for its comprehensive database and personalized recommendations, but users criticize the app for its intrusive ads, performance issues, and lack of certain streaming service integrations. Many users express nostalgia for previous versions, citing a decline in user-friendliness and functionality.

#3 Straggler

Rotten Tomatoes

Rotten Tomatoes is criticized for removing critic reviews and having a confusing interface, leading users to rely on the website instead. Users express disappointment with the app's lack of updates and functionality, making it less useful for movie reviews and recommendations.

Nuggets

Major Highlights of the Week

Battery Overheating

The app causes significant battery drain and overheating on iPhones, even when no other apps are running. This issue is unique to IMDb, suggesting a problem with the app's infrastructure.

In 15 minutes, my phone's battery dropped from 100% to 87% and became incredibly hot using IMDb.

Ad Overload

Ads now occupy a substantial portion of the screen and cannot be closed, severely disrupting user experience. Users express a willingness to pay for an ad-free version that isn't bundled with unnecessary features.

Ads take up half the screen and can't be closed; offer a reasonably-priced ad-free version.

Network Errors

Frequent network connection errors make the app unusable, with content rarely loading and persistent server issues. Users report these problems have persisted for months without resolution.

Constant 'IMDb Network Error' messages make the app wholly unusable.

Search Functionality

The search feature is unreliable, often failing to return results for known movies or actors. Users find the search process cumbersome and inefficient, leading to frustration.

Searching for a movie yields 'No Results Found' even when the title is copied and pasted.

Review Length Restriction

The app enforces a minimum character count for reviews, which is inconsistent and frustrating for users who prefer brevity. This restriction discourages users from leaving feedback.

Forces me to type at least 600 characters for a review, while others can leave much shorter ones.

Interface Changes

Recent updates have made the interface more confusing, with essential features like visible checkmarks on movie thumbnails removed. Users find the new design less intuitive and harder to navigate.

Visible checkmarks on movie thumbnails are gone, making it harder to track watched content.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Battery Overheating

The app causes significant battery drain and overheating on iPhones, even when no other apps are running. This issue is unique to IMDb, suggesting a problem with the app's infrastructure.

Ad Overload

Network Errors

Frequent network connection errors make the app unusable, with content rarely loading and persistent server issues. Users report these problems have persisted for months without resolution.

Search Functionality

The search feature is unreliable, often failing to return results for known movies or actors. Users find the search process cumbersome and inefficient, leading to frustration.

Review Length Restriction

The app enforces a minimum character count for reviews, which is inconsistent and frustrating for users who prefer brevity. This restriction discourages users from leaving feedback.

Interface Changes

Recent updates have made the interface more confusing, with essential features like visible checkmarks on movie thumbnails removed. Users find the new design less intuitive and harder to navigate.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app's new interface is confusing and less user-friendly. Features like visible checkmarks on movie thumbnails, which were helpful, are now gone. Please consider reverting to the previous version or improving the current one.

ReganSB

Week of April 7th, 2025

The app causes significant battery drain and overheating on my iPhone. It's the only app that does this, and it's frustrating because I enjoy using IMDb. Please address these performance issues.

Deadpool_Prime

Week of April 7th, 2025

The app's search functionality is broken. I can't find movies or actors easily, and the new update has made it worse with confusing buttons and ads. Please improve the search feature and reduce ad clutter.

Mikesredtruck

Week of April 7th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

The app causes significant battery drain and overheating on my iPhone. It's the only app that does this, and it's frustrating because I enjoy using IMDb. Please address these performance issues.

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

IMDb

Top Insights This Week

Performance Issues

Ad Overload

Network Errors

Interface Confusion

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts