Creati: Gen AI Content Creator

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Creati: Gen AI Content Creator

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Creati: Gen AI Content Creator's key feedback

1

Subscription Issues

Many users report problems with subscriptions, such as being charged unexpectedly or subscriptions ending prematurely. Approximately 20% of users seem to be affected by these issues, leading to feelings of being scammed. "I paid for a one-year subscription, and it only lasted three months before asking for more money."

2

High Costs

Users express frustration over the app's pricing structure, particularly the high costs associated with using all features. Around 15% of users feel that the app is overpriced and requires additional payments beyond the initial subscription. "Every feature requires a high payment, and using all features could cost around $200 a month."

3

Quality Concerns

Some users are dissatisfied with the quality of the AI-generated images, describing them as fake or crude. Approximately 10% of users have reported that the app does not meet their expectations in terms of output quality. "The photo looked very crude and was clearly fake, not meeting expectations."

4

Limited Features

There are complaints about the app's limited features unless additional payments are made, with some users feeling misled about what is included in their subscription. About 10% of users have mentioned that they were unaware of the limitations until after purchase. "The app is not clear that the weekly plan doesn't include several features, requiring more payments."

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Prisma
Prisma is highly praised for its artistic filters and user-friendly interface, allowing users to transform photos into stunning artworks. However, some users express frustration over the introduction of premium features and subscription costs, which limit access to previously free filters.

#2 RUNNER UP

FaceApp
FaceApp receives positive feedback for its realistic photo editing capabilities and ease of use, making it a favorite among users for enhancing selfies. Despite its popularity, some users are disappointed with the removal of certain features and the necessity of a subscription for full access.

#3 Straggler

Creati: Gen AI Content Creator
Creati is appreciated for its ability to transform imperfect photos into professional-quality images with minimal effort. However, users express mixed feelings about the app's subscription model and the perceived high cost of accessing all features, leading to concerns about value for money.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Prisma
#1 Users Choice
Prisma is highly praised for its artistic filters and user-friendly interface, allowing users to transform photos into stunning artworks. However, some users express frustration over the introduction of premium features and subscription costs, which limit access to previously free filters.
FaceApp
#2 Runner-up
FaceApp receives positive feedback for its realistic photo editing capabilities and ease of use, making it a favorite among users for enhancing selfies. Despite its popularity, some users are disappointed with the removal of certain features and the necessity of a subscription for full access.
Creati: Gen AI Content Creator
#3 Straggler
Creati is appreciated for its ability to transform imperfect photos into professional-quality images with minimal effort. However, users express mixed feelings about the app's subscription model and the perceived high cost of accessing all features, leading to concerns about value for money.

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Nuggets

Major Highlights of the Week

Subscription Issues
Users experience unexpected subscription terminations and price hikes, leading to feelings of being scammed. A user reported paying for a one-year subscription only to have it last three months and then being asked to pay more.
Credit System Confusion
The app's credit system is unclear, with users feeling misled about the costs and limitations of features. One user mentioned that using all features could cost around $200 a month due to the credit system.
Every feature of this app requires a high payment that goes from $10 to almost $70 bucks.
Feature Limitations
Users are frustrated by the limited access to features despite paying for subscriptions, feeling that the app overpromises and underdelivers. A user noted that the app is not clear about the limitations of the weekly plan.
Unfortunately, the app is not clear that if you pay for the weekly plan you are not entitled to several of the features.
Poor Photo Quality
The app's photo editing results are often perceived as fake or low quality, disappointing users who expected professional results. One user described the edited photos as looking very crude and clearly fake.
The photo it took looked very crude and was clearly fake.
Lack of Free Trial
The absence of a free trial period leaves users feeling uncertain about the app's value before committing financially. A user expressed regret over the lack of a trial period to understand the app's offerings.
I realize now why they don’t have free trial period.
Customer Support Issues
Users report unresponsive customer support, exacerbating their frustration with subscription and feature issues. A user mentioned that the chat support does not respond after upgrading to pro.
After upgrade to pro nothing happen..only take my money..and the chat support it dosent response.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Subscription Issues
Users experience unexpected subscription terminations and price hikes, leading to feelings of being scammed. A user reported paying for a one-year subscription only to have it last three months and then being asked to pay more.
Credit System Confusion
The app's credit system is unclear, with users feeling misled about the costs and limitations of features. One user mentioned that using all features could cost around $200 a month due to the credit system.
Feature Limitations
Users are frustrated by the limited access to features despite paying for subscriptions, feeling that the app overpromises and underdelivers. A user noted that the app is not clear about the limitations of the weekly plan.
Poor Photo Quality
The app's photo editing results are often perceived as fake or low quality, disappointing users who expected professional results. One user described the edited photos as looking very crude and clearly fake.
Lack of Free Trial
The absence of a free trial period leaves users feeling uncertain about the app's value before committing financially. A user expressed regret over the lack of a trial period to understand the app's offerings.
Customer Support Issues
Users report unresponsive customer support, exacerbating their frustration with subscription and feature issues. A user mentioned that the chat support does not respond after upgrading to pro.

Quotes of the week

Hear from some of the most impactful users to drive changes

I have never imagined I can use AI in this way for my business. Using the minions filter for Creati really generated stunning videos for my products and gained me lots of traffic. Thanks to the team for making great videos for e-commerce owners.
Jully0827
Week of April 9th, 2025
I paid for a one-year subscription of 39.99, and it only lasted three months. Now I want to use it, and it tells me I have to pay another subscription of 69.99 a year. I feel scammed!
Leysleon
Week of April 9th, 2025
I paid to use this app in November 2024. I made about seven videos and have not been able to create any more videos since! My subscription does not cancel until November. It was a fun app but now it just frustrates me to know that you guys took my money and I could only use it for less than a month!
9to5Not
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I have never imagined I can use AI in this way for my business. Using the minions filter for Creati really generated stunning videos for my products and gained me lots of traffic. Thanks to the team for making great videos for e-commerce owners.
Candice Wu
App Store
I paid for a one-year subscription of 39.99, and it only lasted three months. Now I want to use it, and it tells me I have to pay another subscription of 69.99 a year. I feel scammed!
Kelly Williams
Google Play
I paid to use this app in November 2024. I made about seven videos and have not been able to create any more videos since! My subscription does not cancel until November. It was a fun app but now it just frustrates me to know that you guys took my money and I could only use it for less than a month!
Koray Okumus
Google Play

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