A significant number of users, approximately 40%, are frustrated by the overwhelming presence of ads that interrupt the scanning process, making the app difficult to use and prompting many to consider alternatives. This issue is particularly disruptive when users are trying to complete important tasks quickly.

The constant barrage of ads makes it impossible to use the app efficiently, forcing me to look for other options.

Around 20% of users report dissatisfaction with the subscription model, citing unexpected charges and difficulties in managing subscriptions, which leads to a perception of the app as a money grab. Users feel misled by the free trial and subscription renewal process.

I was charged for a subscription I didn't authorize, and it's been a hassle to get a refund.

Approximately 15% of users are unhappy with the watermark feature, which they feel degrades the quality of their documents unless they pay for a premium service. This has led to frustration among users who previously enjoyed a watermark-free experience.

The app now places watermarks on everything unless you pay, which is disappointing for long-time users.

About 10% of users experience issues with the quality of scanned documents, such as blurriness or incorrect orientation, which affects the usability of the app for professional purposes. This has led to dissatisfaction among users who rely on clear and accurate scans.

Scanned documents often come out blurry or upside down, making them unusable for my needs.