Autopilot - Investment App

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Autopilot - Investment App

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Autopilot - Investment App's key feedback

1

Account Linking Issues

A significant number of users, approximately 40%, report difficulties linking their brokerage accounts, particularly with Robinhood and Webull. This issue prevents them from using the app effectively, as the verification process often fails or results in errors.

2

Frequent Disconnections

Around 25% of users experience frequent disconnections from their brokerage accounts, leading to missed trades and investment opportunities. This issue is particularly frustrating as it requires manual reconnection, disrupting the automated investment process.

3

High Minimum Investment

Approximately 15% of users are dissatisfied with the $500 minimum investment requirement, which they feel is not clearly disclosed upfront. This requirement can be a barrier for potential users who are not ready to commit such an amount initially.

4

Fidelity Integration Problems

About 10% of users face issues with the app's integration with Fidelity, which is still in beta. These users report problems with approving trades and frequent app crashes, making it difficult to manage their investments effectively.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

eToro
eToro receives high praise for its user-friendly interface and ease of use, especially for beginners. Users appreciate the fast withdrawal process and the variety of investment options available. However, some users report issues with customer service and account verification.

#2 RUNNER UP

Autopilot - Investment App
Autopilot receives mixed feedback, with users appreciating the concept of copying top traders but facing significant issues with app stability and connectivity to brokerage accounts. Many users report app crashes, difficulties in linking accounts, and poor customer support, leading to frustration and distrust.

#3 Straggler

Zulutrade
Zulutrade is appreciated for its concept of allowing users to copy trades, but users frequently report app crashes and bugs. The app's interface and functionality are seen as needing improvement, with users experiencing issues with login and account management.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
eToro
#1 Users Choice
eToro receives high praise for its user-friendly interface and ease of use, especially for beginners. Users appreciate the fast withdrawal process and the variety of investment options available. However, some users report issues with customer service and account verification.
Autopilot - Investment App
#2 Runner-up
Autopilot receives mixed feedback, with users appreciating the concept of copying top traders but facing significant issues with app stability and connectivity to brokerage accounts. Many users report app crashes, difficulties in linking accounts, and poor customer support, leading to frustration and distrust.
Zulutrade
#3 Straggler
Zulutrade is appreciated for its concept of allowing users to copy trades, but users frequently report app crashes and bugs. The app's interface and functionality are seen as needing improvement, with users experiencing issues with login and account management.

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Nuggets

Major Highlights of the Week

Account Linking Issues
Users face persistent issues linking their brokerage accounts, particularly with Robinhood, due to non-functional verification processes. This critical flaw renders the app unusable for many, leading to frustration and abandonment.
Subscription Confusion
There is confusion and dissatisfaction regarding subscription fees and the value provided, with users feeling overcharged for inconsistent service. The lack of clarity on pricing and service tiers contributes to user frustration.
Charging $300/year for inconsistent bot trades is unreasonable.
Brokerage Compatibility
The app's limited compatibility with brokerages like Fidelity and Schwab, often in beta, results in frequent disconnections and manual intervention requirements. This limitation significantly hampers user experience and investment efficiency.
Using Fidelity requires manual approvals, and the app often disconnects.
Trade Execution Delays
Users experience delays in trade execution and discrepancies in portfolio values, undermining trust in the app's ability to manage investments effectively. These issues lead to financial losses and dissatisfaction.
My portfolio value is consistently higher in Autopilot than in Robinhood, causing concern.
Customer Support Ineffectiveness
Customer support is perceived as unhelpful, often providing generic solutions that fail to resolve technical issues. This lack of effective support exacerbates user frustration and diminishes trust in the service.
Support only suggests clearing cache or reinstalling, which doesn't help.
Mandatory Account Linking
The requirement to link a brokerage account before experiencing the app deters potential users who are wary of sharing personal information prematurely. This mandatory step is seen as intrusive and unnecessary.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Account Linking Issues
Users face persistent issues linking their brokerage accounts, particularly with Robinhood, due to non-functional verification processes. This critical flaw renders the app unusable for many, leading to frustration and abandonment.
Subscription Confusion
There is confusion and dissatisfaction regarding subscription fees and the value provided, with users feeling overcharged for inconsistent service. The lack of clarity on pricing and service tiers contributes to user frustration.
Brokerage Compatibility
The app's limited compatibility with brokerages like Fidelity and Schwab, often in beta, results in frequent disconnections and manual intervention requirements. This limitation significantly hampers user experience and investment efficiency.
Trade Execution Delays
Users experience delays in trade execution and discrepancies in portfolio values, undermining trust in the app's ability to manage investments effectively. These issues lead to financial losses and dissatisfaction.
Customer Support Ineffectiveness
Customer support is perceived as unhelpful, often providing generic solutions that fail to resolve technical issues. This lack of effective support exacerbates user frustration and diminishes trust in the service.
Mandatory Account Linking
The requirement to link a brokerage account before experiencing the app deters potential users who are wary of sharing personal information prematurely. This mandatory step is seen as intrusive and unnecessary.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is unusable as I can't link my Robinhood account. The 'Verify Code' button does nothing, making it impossible to connect my account.
TheFlyingBassAce
Week of April 9th, 2025
I love the concept and the app UI is great, but my Robinhood account disconnects without notification, causing trading issues. Reconnecting leads to an infinite loop, and there's a $100 discrepancy in portfolio value.
ETJ909
Week of April 9th, 2025
I wanted to use the app with my Fidelity account, but it's in beta and full of issues. I can't approve new positions, and the app often disconnects, making it unusable.
JustTooSilky
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is unusable as I can't link my Robinhood account. The 'Verify Code' button does nothing, making it impossible to connect my account.
Candice Wu
App Store
I love the concept and the app UI is great, but my Robinhood account disconnects without notification, causing trading issues. Reconnecting leads to an infinite loop, and there's a $100 discrepancy in portfolio value.
Kelly Williams
Google Play
I wanted to use the app with my Fidelity account, but it's in beta and full of issues. I can't approve new positions, and the app often disconnects, making it unusable.
Koray Okumus
Google Play

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