Some users experience significant delays when attempting to withdraw funds, with transactions being held for extended periods beyond the expected timeframe. Approximately 5% of users report this issue, which can lead to frustration and dissatisfaction with the service.

I tried to withdraw my funds, but they were held for over 4 hours, and my account was restricted.

A small percentage of users have reported sudden account closures without clear explanations, resulting in loss of access to their investments. This issue affects about 2% of users and raises concerns about account security and customer communication.

My account was closed without reason, and my investment was gone, with no response from customer service.

There is a bug in the iOS app where price history charts for cryptocurrencies do not update properly, except for the 24-hour view. This affects around 3% of users, who find it necessary to reinstall the app to see updated data.

The price history charts don't update unless I delete and reinstall the app.

New users face a mandatory hold period on their first crypto purchase, which can delay trading activities. This affects approximately 4% of users, who find the initial 3-day hold on trades inconvenient.

After my first purchase, my coins were held for 3 business days before I could trade.