Many users face significant challenges when trying to cancel their subscriptions, with glitches and unclear processes leading to unwanted charges. Approximately 20% of users report difficulties in managing their subscriptions effectively.

I tried to cancel my subscription, but the process was complicated, and I was charged again despite my efforts.

Users are frustrated by the app's paywall, which restricts access to content unless a subscription is purchased, often after completing a lengthy questionnaire. This issue affects around 25% of users who feel misled by the initial free trial offer.

After answering many questions, I found out I couldn't access any lessons without paying, which was disappointing.

The absence of free content for users to explore before committing to a subscription is a common complaint, with users wishing for a few free lessons to evaluate the app's value. This concern is shared by about 15% of users.

I wish there were some free lessons available to try before deciding to pay for a subscription.

Some users experience unexpected charges due to unclear subscription terms, with payments being processed without their knowledge or consent. This issue affects approximately 10% of users who feel blindsided by these charges.

I was charged for a subscription I didn't know was still active, and it wasn't listed in my Apple subscriptions.