Leafly: Find Weed Near You

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Leafly: Find Weed Near You's key feedback

Outdated Content

Users are frustrated with outdated photos and strain information, affecting approximately 10% of users. They expect regular updates to maintain accuracy and relevance.

The app needs more frequent updates to keep photos and strain information current.

Dark Mode Charges

Charging for dark mode is a significant issue, especially for users with visual impairments, affecting around 5% of users. They find it unfair to pay for a feature that aids accessibility.

It's unfair to charge for dark mode, especially for those with visual impairments.

Search Functionality Issues

The app's search functionality is problematic, leading users to external browsers and causing frustration, impacting about 8% of users. This issue makes the app feel unnecessary.

The app's search function redirects me to a web browser, making it frustrating to use.

Unreliable Delivery

Users experience unreliable delivery services, with orders being canceled without timely notification, affecting approximately 7% of users. This leads to dissatisfaction and wasted time.

My delivery was canceled without notice, leaving me unable to make alternative plans.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Leafly: Find Weed Near You

Leafly receives praise for its comprehensive strain information and user-friendly interface, making it a favorite among both new and experienced cannabis users. However, some users express frustration with the lack of certain features, such as a dedicated cartridge category and occasional app navigation issues.

#2 RUNNER UP

Weedmaps

Weedmaps is highly regarded for its reliable service and extensive dispensary listings, making it a go-to app for many users seeking cannabis products. Users appreciate the app's ease of use and the ability to find local deals, although some have noted occasional inaccuracies in product availability.

#3 Straggler

Eaze

Eaze is praised for its efficient delivery service and user-friendly app, which simplifies the process of ordering cannabis products. Users appreciate the convenience and speed of delivery, though some have experienced issues with product availability and customer service responsiveness.

Nuggets

Major Highlights of the Week

Outdated Content

Users are frustrated with outdated photos and strain information, which diminishes the app's reliability and user experience. Regular updates are necessary to maintain accuracy and user trust.

The app needs updated photos and strains to stay relevant.

Dark Mode Cost

Charging for dark mode is seen as exploitative, especially for users with visual impairments who rely on this feature for accessibility. This decision negatively impacts user perception of the app's inclusivity.

It's unfair to charge for dark mode when it's essential for those with visual issues.

Search Functionality

The app's search feature is inefficient, often redirecting users to external browsers, which disrupts the user journey and leads to app abandonment. Improving in-app search capabilities is crucial for retaining users.

Searching within the app takes me outside of it, making it unnecessary.

Category Gaps

The absence of a dedicated cartridge category complicates product discovery, forcing users to navigate through unrelated categories. This oversight hinders user satisfaction and product accessibility.

It's frustrating that there's no cartridge category, making it hard to find carts.

Delivery Reliability

Unreliable delivery confirmations and cancellations without timely notifications erode trust in the app's service promises. Users need accurate and timely updates to plan their purchases effectively.

My delivery was confirmed all day but canceled after the dispensary closed.

False Advertising

Promotions and sales advertised on the app are often invalid, leading to user disappointment and distrust. Ensuring promotional accuracy is essential to maintain credibility and user loyalty.

Leafly falsely advertises sales that aren't valid, causing frustration.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Outdated Content

Users are frustrated with outdated photos and strain information, which diminishes the app's reliability and user experience. Regular updates are necessary to maintain accuracy and user trust.

Dark Mode Cost

Search Functionality

Category Gaps

Delivery Reliability

Unreliable delivery confirmations and cancellations without timely notifications erode trust in the app's service promises. Users need accurate and timely updates to plan their purchases effectively.

False Advertising

Promotions and sales advertised on the app are often invalid, leading to user disappointment and distrust. Ensuring promotional accuracy is essential to maintain credibility and user loyalty.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for finding strains and local dispensaries, but it lacks a specific category for cartridges, making it difficult to find them easily. This is frustrating as cartridges are a top product and should be categorized separately.

Jr23yeezy

Week of April 9th, 2025

The app needs regular updates for photos and strains to keep up with the latest offerings. Updated images and accurate strain descriptions are essential for a better user experience.

Phuckough

Week of April 9th, 2025

I love using Leafly for its comprehensive cannabis information and ease of ordering, but the delivery feature is not available in my area yet. It would be great to have this option to make it a true one-stop shop.

Papa Schriever

Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

The app needs regular updates for photos and strains to keep up with the latest offerings. Updated images and accurate strain descriptions are essential for a better user experience.

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

Leafly: Find Weed Near You

Top Insights This Week

Outdated Content

Dark Mode Charges

Search Functionality Issues

Unreliable Delivery

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts