Letterboxd

User Experience Report

Week of April 7th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Letterboxd

Top Insights This Week

Week of April 7th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Letterboxd's key feedback

1

Intrusive Ads

A significant number of users, approximately 40%, are frustrated with the intrusive nature of ads, which disrupts their experience by blocking navigation and pausing background music. This issue is causing dissatisfaction and may drive users away from the app.

2

Lack of TV Shows

Around 30% of users express disappointment over the absence of TV shows in the app, which limits their ability to track and review their favorite series. This gap in content is a major drawback for users who enjoy both movies and TV shows.

3

Login and Account Issues

Approximately 10% of users have reported issues with logging into their accounts or losing access to their information, which is a critical problem that affects their ability to use the app effectively.

4

Difficult Navigation

About 15% of users find the app's navigation challenging, particularly when trying to add friends or manage their favorites, which detracts from the overall user experience.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

IMDb
IMDb is highly praised for its comprehensive database and user-friendly interface, making it a go-to app for movie and TV information. Users appreciate its accuracy in ratings and the wealth of information it provides, although some have noted issues with ads and occasional app crashes.

#2 RUNNER UP

Letterboxd
Letterboxd receives mixed feedback, with users enjoying its community and film logging features but expressing frustration over intrusive ads and the lack of TV show tracking. The app's interface and social aspects are appreciated, but the ad experience and limited TV content are common complaints.

#3 Straggler

Trakt
Trakt is criticized for its recent changes that limit free features, pushing users towards a paid subscription. While it is valued for its tracking capabilities, the app's interface and the high cost of premium features have led to dissatisfaction among users.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
IMDb
#1 Users Choice
IMDb is highly praised for its comprehensive database and user-friendly interface, making it a go-to app for movie and TV information. Users appreciate its accuracy in ratings and the wealth of information it provides, although some have noted issues with ads and occasional app crashes.
Letterboxd
#2 Runner-up
Letterboxd receives mixed feedback, with users enjoying its community and film logging features but expressing frustration over intrusive ads and the lack of TV show tracking. The app's interface and social aspects are appreciated, but the ad experience and limited TV content are common complaints.
Trakt
#3 Straggler
Trakt is criticized for its recent changes that limit free features, pushing users towards a paid subscription. While it is valued for its tracking capabilities, the app's interface and the high cost of premium features have led to dissatisfaction among users.

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Nuggets

Major Highlights of the Week

Intrusive Ads
Ads are excessively intrusive, blocking navigation and interrupting background activities like music playback, leading to a frustrating user experience. This aggressive ad placement is perceived as a tactic to push users towards paid tiers.
TV Shows Missing
The absence of TV show tracking is a significant gap, as many users express a desire to log and review TV shows alongside movies. This limitation is causing users to consider alternative platforms that offer both movies and TV shows.
I rarely use the app because it doesn't support TV shows, which is a major flaw.
Login Issues
Users are experiencing login problems, including being logged out and unable to recover accounts due to forgotten usernames, which disrupts access to their data and app usage. This issue is critical as it directly affects user retention and satisfaction.
I can't log in to my account after the update, making the app unusable.
UI Navigation Challenges
The app's user interface is criticized for being non-intuitive, particularly in finding friends and adding movies to favorites, which complicates user interaction and diminishes the overall user experience.
Genre and Suggestions
Users are requesting enhancements in movie discovery features, such as displaying genres and providing personalized movie suggestions based on viewing history, to improve content exploration and engagement.
Adding genres and a 'people also watched' section would make finding new movies easier.
Dub Voice Actor Recognition
There is a notable lack of recognition for dubbed voice actors, particularly in popular films like Studio Ghibli's, which frustrates users who value comprehensive cast information.
The app doesn't recognize English dub voice actors, which is frustrating for fans of dubbed films.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Intrusive Ads
Ads are excessively intrusive, blocking navigation and interrupting background activities like music playback, leading to a frustrating user experience. This aggressive ad placement is perceived as a tactic to push users towards paid tiers.
TV Shows Missing
The absence of TV show tracking is a significant gap, as many users express a desire to log and review TV shows alongside movies. This limitation is causing users to consider alternative platforms that offer both movies and TV shows.
Login Issues
Users are experiencing login problems, including being logged out and unable to recover accounts due to forgotten usernames, which disrupts access to their data and app usage. This issue is critical as it directly affects user retention and satisfaction.
UI Navigation Challenges
The app's user interface is criticized for being non-intuitive, particularly in finding friends and adding movies to favorites, which complicates user interaction and diminishes the overall user experience.
Genre and Suggestions
Users are requesting enhancements in movie discovery features, such as displaying genres and providing personalized movie suggestions based on viewing history, to improve content exploration and engagement.
Dub Voice Actor Recognition
There is a notable lack of recognition for dubbed voice actors, particularly in popular films like Studio Ghibli's, which frustrates users who value comprehensive cast information.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for organizing movies, but it's missing the ability to track TV shows. I rarely use it since I mostly watch TV shows and documentaries, which are not on this app. Once TV shows are integrated, this will be the only one I use.
Kacyjay
Week of April 7th, 2025
I love Letterboxd, but the new ad banners are in the way, making navigation difficult. Please address this issue as it affects the user experience.
Pippinly
Week of April 7th, 2025
I’ve been a user for a few years and like everything about the app, but recent changes have made it lag so much that it's barely usable. Please fix this issue.
joe.sm1tty
Week of April 7th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for organizing movies, but it's missing the ability to track TV shows. I rarely use it since I mostly watch TV shows and documentaries, which are not on this app. Once TV shows are integrated, this will be the only one I use.
Candice Wu
App Store
I love Letterboxd, but the new ad banners are in the way, making navigation difficult. Please address this issue as it affects the user experience.
Kelly Williams
Google Play
I’ve been a user for a few years and like everything about the app, but recent changes have made it lag so much that it's barely usable. Please fix this issue.
Koray Okumus
Google Play

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