User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of LinkedIn's key feedback

Fake Job Listings

A significant number of users, approximately 15%, report frustration with fake job listings and companies posting non-existent positions, making it difficult to find genuine job opportunities. This issue undermines the app's primary function as a job search tool.

The app is filled with fake job listings, making it nearly impossible to find real opportunities.

Social Media Shift

Around 10% of users feel LinkedIn is shifting away from its professional networking roots towards a more general social media platform, with irrelevant content and posts similar to those found on Facebook, which detracts from its professional focus.

LinkedIn is becoming more like Facebook with irrelevant notifications and content.

Intrusive Notifications

Approximately 8% of users are annoyed by intrusive notifications and prompts, such as requests for app reviews or updates on irrelevant content, which disrupt the user experience and detract from the app's professional purpose.

The app constantly asks for reviews and shows irrelevant political content, which is intrusive.

Navigation Challenges

About 7% of users experience difficulties with app navigation and layout, finding it cumbersome to locate features or complete tasks, which can lead to frustration and a less efficient user experience.

Navigating the app is confusing and finding features like creating a company page is not intuitive.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Indeed

Indeed is highly praised for its user-friendly interface and effectiveness in helping users find jobs quickly. However, some users report issues with fake listings and a lack of responses from employers.

#2 RUNNER UP

LinkedIn receives mixed feedback, with users appreciating its networking capabilities and professional community. However, there are complaints about intrusive features, high subscription costs, and irrelevant content in feeds.

#3 Straggler

Glassdoor

Glassdoor is valued for providing insights into company cultures and salaries, but users experience technical issues and find the app less reliable than its web counterpart.

Nuggets

Major Highlights of the Week

Fake Job Listings

Users are frustrated with the prevalence of fake job listings and companies, making it difficult to find genuine job opportunities. This undermines the platform's credibility as a reliable job search tool.

Most positions listed aren't real, making job hunting nearly impossible.

Intrusive Notifications

The app's notifications, especially those related to political content and irrelevant updates, are seen as intrusive and detract from its professional focus. Users desire a more business-centric experience without unnecessary distractions.

Constant political posts and irrelevant notifications are intrusive.

Privacy Concerns

There are significant concerns about privacy, particularly regarding unwanted broadcasts of personal updates and insufficient control over who sees these updates. Users demand more robust privacy settings to manage their professional visibility.

The app shared my job update despite selecting not to post it.

Navigation Challenges

The app's navigation is cumbersome, with users finding it difficult to locate features and experiencing resets in their app location. This hinders user experience and requires a more intuitive design.

Finding features is difficult, and the app resets location after switching.

Verification Issues

Users face persistent issues with account verification, such as not receiving verification codes, rendering the app unusable. This critical flaw needs urgent attention to ensure seamless access.

I can't use the app because I never receive the verification code.

Content Quality Decline

The platform is criticized for its shift towards a more social media-like experience, with irrelevant and low-quality content overshadowing professional interactions. Users want LinkedIn to refocus on its core professional networking purpose.

LinkedIn feels like Facebook with irrelevant content and short videos.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Fake Job Listings

Intrusive Notifications

Privacy Concerns

Navigation Challenges

Verification Issues

Users face persistent issues with account verification, such as not receiving verification codes, rendering the app unusable. This critical flaw needs urgent attention to ensure seamless access.

Content Quality Decline

Quotes of the week

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This app is becoming all but unusable. Between the increase in political posts and the inability for LinkedIn to stop fake positions and companies from listing jobs that either don’t exist or aren’t actual open, it has become a useless tool.

dvannier

Week of April 9th, 2025

LinkedIn has been very helpful in expanding my resume and finding a job that fits my needs and skills. The only thing I wish that they could improve on is when I search for related jobs, it shows if I have already applied to that job.

mave2001

Week of April 9th, 2025

IMHO LinkedIn seems to be shifting away from its original purpose and becoming more like a typical social media platform. Similar to Facebook, it frequently notifies me about things that aren’t relevant to my professional interests.

melvinjacob5

Week of April 9th, 2025

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The quotes of the week

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Candice Wu

App Store

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

LinkedIn

Top Insights This Week

Fake Job Listings

Social Media Shift

Intrusive Notifications

Navigation Challenges

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts