Lose It!

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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Lose It!

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
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All Insights

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TOP INSIGHTS

A weekly roundup of Lose It!'s key feedback

1

Data Loss

Users have reported losing their historical data after reinstalling the app, which can be frustrating for long-term users who rely on this data for tracking progress. Approximately 5% of users have mentioned this issue.

After reinstalling the app, all my previous weigh-ins from 2018 to January this year were gone.

2

Intrusive Ads

Many users are frustrated with the frequency and intrusiveness of ads, even after purchasing a premium subscription. This affects about 10% of users who expect an ad-free experience after paying.

Despite paying for the premium version, I still get pop-ups for lifetime membership and other services.

3

Feature Paywall

The transition of previously free features, like the barcode scanner, to premium has upset users who feel these changes are driven by profit rather than user experience. This issue affects around 15% of users.

I used to love this app, but now the barcode scanner is behind a paywall, which is disappointing.

4

Subscription Confusion

Users have expressed confusion and dissatisfaction with the subscription model, particularly regarding unexpected charges and difficulty in canceling subscriptions. This issue impacts about 8% of users.

I was charged for a subscription I didn't want, and it was difficult to find how to cancel it.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Lose It!
Lose It! receives praise for its user-friendly interface and effectiveness in helping users track calories and lose weight. However, some users express frustration over features being locked behind a paywall, such as the barcode scanner, and issues with app updates causing bugs.

#2 RUNNER UP

Noom
Noom is highly praised for its psychological approach to weight loss, offering educational content and personalized coaching that users find motivating and effective. Some users, however, report technical issues with the app and express concerns about the cost of the subscription.

#3 Straggler

Weight Watchers
Weight Watchers is appreciated for its comprehensive tracking features and supportive community, which help users stay accountable and motivated. Despite this, some users find the app's interface confusing and experience technical glitches, which can hinder their experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Lose It!
#1 Users Choice
Lose It! receives praise for its user-friendly interface and effectiveness in helping users track calories and lose weight. However, some users express frustration over features being locked behind a paywall, such as the barcode scanner, and issues with app updates causing bugs.
Noom
#2 Runner-up
Noom is highly praised for its psychological approach to weight loss, offering educational content and personalized coaching that users find motivating and effective. Some users, however, report technical issues with the app and express concerns about the cost of the subscription.
Weight Watchers
#3 Straggler
Weight Watchers is appreciated for its comprehensive tracking features and supportive community, which help users stay accountable and motivated. Despite this, some users find the app's interface confusing and experience technical glitches, which can hinder their experience.

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Nuggets

Major Highlights of the Week

Data Loss 😢
Users experience unexpected data loss when reinstalling the app, leading to frustration and loss of historical tracking data. This issue undermines user trust and retention, as users expect their data to be securely stored and retrievable.
I reinstalled the app and lost all my data from 2018 to January this year.
Subscription Confusion 🤔
The app's subscription model is unclear, leading to user frustration when they discover features they assumed were free are behind a paywall. This lack of transparency can lead to negative user experiences and potential churn.
I was surprised to find out I had to pay for the barcode scanner, which was free before.
Persistent Ads 📢
Even premium users are subjected to frequent ads and upsell prompts, which diminishes the perceived value of the paid subscription. This can lead to dissatisfaction and a decrease in user loyalty.
Inaccurate Food Database 📊
The food database contains inaccuracies, particularly with macronutrient information, which can mislead users tracking their nutrition. This issue affects the app's reliability and user trust in its core functionality.
Foods I scan often miss crucial macros like protein or carbs.
Feature Downgrades 🚫
Features that were once free, such as the barcode scanner, are now locked behind a paywall, leading to user dissatisfaction and perceptions of greed. This change can drive users to seek alternative apps.
The barcode scanner was free, but now it's a premium feature, which is disappointing.
Sync Issues 🔄
Users report problems with syncing data from fitness trackers and apps, which disrupts their ability to accurately track their health metrics. This technical issue can lead to user frustration and potential abandonment of the app.
The app no longer syncs with my Google Fit, affecting my exercise tracking.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Data Loss 😢
Users experience unexpected data loss when reinstalling the app, leading to frustration and loss of historical tracking data. This issue undermines user trust and retention, as users expect their data to be securely stored and retrievable.
Subscription Confusion 🤔
The app's subscription model is unclear, leading to user frustration when they discover features they assumed were free are behind a paywall. This lack of transparency can lead to negative user experiences and potential churn.
Persistent Ads 📢
Even premium users are subjected to frequent ads and upsell prompts, which diminishes the perceived value of the paid subscription. This can lead to dissatisfaction and a decrease in user loyalty.
Inaccurate Food Database 📊
The food database contains inaccuracies, particularly with macronutrient information, which can mislead users tracking their nutrition. This issue affects the app's reliability and user trust in its core functionality.
Feature Downgrades 🚫
Features that were once free, such as the barcode scanner, are now locked behind a paywall, leading to user dissatisfaction and perceptions of greed. This change can drive users to seek alternative apps.
Sync Issues 🔄
Users report problems with syncing data from fitness trackers and apps, which disrupts their ability to accurately track their health metrics. This technical issue can lead to user frustration and potential abandonment of the app.

Quotes of the week

Hear from some of the most impactful users to drive changes

I love the details and how user-friendly it is! I’m a former MFP user, and I feel this app is so much better. The automatically generated and adjusted plans are spot on, and the database of foods is big and growing, which makes entering your food faster.
FrazierJ
Week of April 9th, 2025
Great app overall, but one big con- I have the annual premium version and literally every time I open the app, I get a pop-up to buy the lifetime membership. I don’t want it, and I should have an ad-free app after paying for the premium version.
rissyrae89
Week of April 9th, 2025
I’ve lost 70lbs and I’m about to hit a 170-day streak, and this app is amazing. Please add an option to just type the grams or serving size without using the scroll wheel. Add a better way to organize recipes I’ve made. It also doesn’t allow me to delete my own recipes, so I just have like a million of the same things.
Loseitenthusiast
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I love the details and how user-friendly it is! I’m a former MFP user, and I feel this app is so much better. The automatically generated and adjusted plans are spot on, and the database of foods is big and growing, which makes entering your food faster.
Candice Wu
App Store
Great app overall, but one big con- I have the annual premium version and literally every time I open the app, I get a pop-up to buy the lifetime membership. I don’t want it, and I should have an ad-free app after paying for the premium version.
Kelly Williams
Google Play
I’ve lost 70lbs and I’m about to hit a 170-day streak, and this app is amazing. Please add an option to just type the grams or serving size without using the scroll wheel. Add a better way to organize recipes I’ve made. It also doesn’t allow me to delete my own recipes, so I just have like a million of the same things.
Koray Okumus
Google Play

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