Many users report that the app fails to update the distance to a store on the map unless the app is closed and reopened. This issue affects approximately 10% of users, causing frustration for those relying on accurate navigation. "The app doesn't update store distance unless I restart it, which is inconvenient."

The app doesn't update store distance unless I restart it, which is inconvenient.

A significant number of users experience problems with the barcode scanner not working at pumps or for receipts, affecting around 15% of users. This issue prevents them from easily earning rewards and discounts. "The barcode in the app won't scan at the pump, making it hard to get discounts."

The barcode in the app won't scan at the pump, making it hard to get discounts.

Users frequently encounter difficulties when trying to register or activate their Love's Reward Card through the app, impacting about 12% of users. This issue hinders their ability to fully utilize the app's features. "I can't register my Love's Reward Card in the app, which is frustrating."

I can't register my Love's Reward Card in the app, which is frustrating.

The app lacks a feature to scan paper receipts for points, which is a common complaint among users, affecting approximately 8% of them. This limitation prevents users from easily adding points after purchases. "I wish the app allowed scanning of paper receipts for points."

I wish the app allowed scanning of paper receipts for points.