LUDEX Sports Card Scanner +TCG

User Experience Report

Week of April 2nd, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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LUDEX Sports Card Scanner +TCG

Top Insights This Week

Week of April 2nd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of LUDEX Sports Card Scanner +TCG's key feedback

1

Limited Free Scans

Many users are frustrated with the limitation of only 60 free scans, which restricts their ability to fully utilize the app without purchasing a subscription. Approximately 20% of users express dissatisfaction with this limitation.

The app only allows 60 free scans, making it hard to manage a large collection without paying.

2

Inaccurate Scanning

Users report that the app often misidentifies cards or fails to recognize newer card sets, leading to frustration and manual data entry. This issue affects about 15% of users, particularly those with newer or less common cards.

The app struggles to scan newer cards, often requiring manual input.

3

Pricing Discrepancies

Some users find that the app's pricing information is inaccurate or outdated, which can lead to incorrect valuations of their cards. Around 10% of users have noted discrepancies between app prices and actual market values.

The app's card prices don't match up with current eBay listings, leading to confusion.

4

Subscription Value Concerns

Users who have paid for subscriptions express regret, citing issues like app freezing and outdated databases that do not justify the cost. Approximately 5% of users feel that the paid features do not offer sufficient value.

I regret paying for the subscription as the app often freezes and the database is outdated.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Cardbase
Cardbase receives high praise for its user-friendly interface and reliable service, with many users appreciating its fast and secure platform for trading cards. However, some users have reported issues with customer service and occasional glitches.

#2 RUNNER UP

LUDEX Sports Card Scanner +TCG
LUDEX is appreciated for its user-friendly design and accurate scanning capabilities, with many users finding it helpful for valuing and organizing their collections. However, some users have reported issues with pricing accuracy and customer service, and there are complaints about the app's limitations without a paid subscription.

#3 Straggler

CollX
CollX is noted for its potential and useful features for card collectors, but it suffers from significant issues with card recognition and pricing accuracy. Users have also expressed frustration with the app's slow performance and the need for a paid subscription to access full features.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Cardbase
#1 Users Choice
Cardbase receives high praise for its user-friendly interface and reliable service, with many users appreciating its fast and secure platform for trading cards. However, some users have reported issues with customer service and occasional glitches.
LUDEX Sports Card Scanner +TCG
#2 Runner-up
LUDEX is appreciated for its user-friendly design and accurate scanning capabilities, with many users finding it helpful for valuing and organizing their collections. However, some users have reported issues with pricing accuracy and customer service, and there are complaints about the app's limitations without a paid subscription.
CollX
#3 Straggler
CollX is noted for its potential and useful features for card collectors, but it suffers from significant issues with card recognition and pricing accuracy. Users have also expressed frustration with the app's slow performance and the need for a paid subscription to access full features.

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Nuggets

Major Highlights of the Week

Limited Scans
The app restricts users to scanning only 60 cards unless they pay for a subscription, which is frustrating for those with larger collections. Users feel the app should offer more scans for free to justify its value.
You’re only able to scan 60 cards unless you pay for the subscription which gives you unlimited scan.
Inaccurate Pricing
The app often provides incorrect card valuations, leading to user distrust in its pricing accuracy. This discrepancy between app prices and actual market values undermines its reliability.
I scanned a Seth brown and it said it was $29-$53, but eBay shows it sold for 0.99 cents.
Poor Customer Support
Users report dissatisfaction with customer service, particularly regarding refund requests and problem resolution. This lack of support diminishes user trust and satisfaction.
I made a mistake on one of my problems and requested a refund which I did not get back.
Database Outdated
The app struggles to recognize newer card releases, causing frustration among users who expect up-to-date scanning capabilities. This issue limits the app's usefulness for collectors of recent cards.
You guys need to keep on top of the new releases in cards because the newer sets won’t scan.
Scanning Errors
The app frequently misidentifies cards, especially parallels, leading to incorrect valuations and user frustration. This issue affects the app's core functionality and user experience.
The scanner will read your card as a parallel with a much higher price than what it is.
Subscription Value
Users feel that the subscription plans do not offer sufficient value, especially when basic features are locked behind a paywall. This perception of greediness affects user satisfaction and retention.
Ludex is cheap and greedy they have no right to hide basic features behind a paywall such as being able to scan your ENTIRE collection.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Limited Scans
The app restricts users to scanning only 60 cards unless they pay for a subscription, which is frustrating for those with larger collections. Users feel the app should offer more scans for free to justify its value.
Inaccurate Pricing
The app often provides incorrect card valuations, leading to user distrust in its pricing accuracy. This discrepancy between app prices and actual market values undermines its reliability.
Poor Customer Support
Users report dissatisfaction with customer service, particularly regarding refund requests and problem resolution. This lack of support diminishes user trust and satisfaction.
Database Outdated
The app struggles to recognize newer card releases, causing frustration among users who expect up-to-date scanning capabilities. This issue limits the app's usefulness for collectors of recent cards.
Scanning Errors
The app frequently misidentifies cards, especially parallels, leading to incorrect valuations and user frustration. This issue affects the app's core functionality and user experience.
Subscription Value
Users feel that the subscription plans do not offer sufficient value, especially when basic features are locked behind a paywall. This perception of greediness affects user satisfaction and retention.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for quickly finding the value of your cards, but it only allows you to add 60 cards to your collection.
Curemps123
Week of April 2nd, 2025
Scanning was quick and very accurate but the sales history was mostly non-existent. Improve the sales history aspect and I would definitely consider coming back.
dr641
Week of April 2nd, 2025
This app is nice until you realize that the scanner often reads your card as a parallel with a much higher price than what it is. Don't trust that the app reads each card properly.
FOCUSking5
Week of April 2nd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for quickly finding the value of your cards, but it only allows you to add 60 cards to your collection.
Candice Wu
App Store
Scanning was quick and very accurate but the sales history was mostly non-existent. Improve the sales history aspect and I would definitely consider coming back.
Kelly Williams
Google Play
This app is nice until you realize that the scanner often reads your card as a parallel with a much higher price than what it is. Don't trust that the app reads each card properly.
Koray Okumus
Google Play

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