MaxPreps: High School Sports

User Experience Report

Week of April 2nd, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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MaxPreps: High School Sports

Top Insights This Week

Week of April 2nd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of MaxPreps: High School Sports's key feedback

1

Frequent Crashes

Many users report that the app frequently crashes, especially when trying to access team schedules or specific features, affecting approximately 30% of users. This issue significantly hinders the app's usability and frustrates users who rely on it for timely sports updates.

The app crashes every time I try to view a team's schedule, making it unusable.

2

Excessive Ads

Users are frustrated with the overwhelming number of ads, particularly video ads, which disrupt the user experience and make the app difficult to use, affecting around 25% of users. This issue is causing some users to avoid using the app unless absolutely necessary.

The constant video ads make the app nearly unusable, as they interrupt every action I try to take.

3

Account Creation Issues

Several users experience problems when trying to create or log into accounts, with errors occurring during the process, impacting about 15% of users. This issue prevents users from fully utilizing the app's features and contributes to a negative first impression.

I can't create an account because of a server error when entering my birthday.

4

Navigation Limitations

The recent update removed the ability to click on team icons to view their profiles directly, forcing users to navigate back to the main search, affecting approximately 20% of users. This change has made the app less user-friendly and more time-consuming to use.

I used to be able to click on a team to see their schedule, but now I have to search for them manually, which is frustrating.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Hudl
Hudl receives mixed feedback, with users praising its functionality for video analysis and team coordination, especially on iOS. However, Android users report significant issues with app performance, including video playback problems and lack of features compared to iOS.

#2 RUNNER UP

TeamSnap
TeamSnap is appreciated for its organizational features and ease of communication among team members. However, users express frustration with frequent glitches, slow updates, and issues with the chat feature, which often requires app reinstallation to function properly.

#3 Straggler

MaxPreps: High School Sports
MaxPreps receives mixed reviews, with users appreciating its comprehensive sports information and team management features. However, many users report issues with app stability, frequent crashes, and excessive ads, which hinder the overall user experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Hudl
#1 Users Choice
Hudl receives mixed feedback, with users praising its functionality for video analysis and team coordination, especially on iOS. However, Android users report significant issues with app performance, including video playback problems and lack of features compared to iOS.
TeamSnap
#2 Runner-up
TeamSnap is appreciated for its organizational features and ease of communication among team members. However, users express frustration with frequent glitches, slow updates, and issues with the chat feature, which often requires app reinstallation to function properly.
MaxPreps: High School Sports
#3 Straggler
MaxPreps receives mixed reviews, with users appreciating its comprehensive sports information and team management features. However, many users report issues with app stability, frequent crashes, and excessive ads, which hinder the overall user experience.

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Nuggets

Major Highlights of the Week

Frequent Crashes
The app frequently crashes, especially when users attempt to open team pages or perform searches, severely impacting usability. This instability is a critical issue that needs immediate attention to improve user retention.
Every time I try to open a team page, the app crashes and returns me to my home screen.
Excessive Ads
The overwhelming number of ads, particularly video ads, disrupts the user experience, making the app nearly unusable for some. Reducing ad frequency could significantly enhance user satisfaction and engagement.
Score Submission Issues
Users face difficulties submitting scores due to errors and removed features, which frustrates those who want to contribute live updates. Restoring and streamlining the score submission process is essential for user participation.
Submitting scores now results in 404 errors, and the option to report scores immediately after games is gone.
Account Creation Problems
Users encounter errors when attempting to create accounts, often due to issues with birthday input or server errors, preventing new user onboarding. Addressing these account creation barriers is crucial for expanding the user base.
I can't create an account because it says there's a server error when I enter my birthday.
Navigation Downgrade
The removal of direct links to team pages from matchup screens has complicated navigation, requiring multiple steps to access information that was previously one click away. Reinstating this feature would restore the app's user-friendly design.
Limited Team Follow
The restriction on following more than 16 teams limits user engagement, especially for those interested in multiple divisions or regions. Expanding this limit could enhance user satisfaction and app usage.
I want to follow more than 16 teams, but the app doesn't allow it, which is frustrating.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Frequent Crashes
The app frequently crashes, especially when users attempt to open team pages or perform searches, severely impacting usability. This instability is a critical issue that needs immediate attention to improve user retention.
Excessive Ads
The overwhelming number of ads, particularly video ads, disrupts the user experience, making the app nearly unusable for some. Reducing ad frequency could significantly enhance user satisfaction and engagement.
Score Submission Issues
Users face difficulties submitting scores due to errors and removed features, which frustrates those who want to contribute live updates. Restoring and streamlining the score submission process is essential for user participation.
Account Creation Problems
Users encounter errors when attempting to create accounts, often due to issues with birthday input or server errors, preventing new user onboarding. Addressing these account creation barriers is crucial for expanding the user base.
Navigation Downgrade
The removal of direct links to team pages from matchup screens has complicated navigation, requiring multiple steps to access information that was previously one click away. Reinstating this feature would restore the app's user-friendly design.
Limited Team Follow
The restriction on following more than 16 teams limits user engagement, especially for those interested in multiple divisions or regions. Expanding this limit could enhance user satisfaction and app usage.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for checking high school stats and schedules, but the number of ads makes it frustrating to use. Please reduce the ads to improve user experience.
JackMac13
Week of April 2nd, 2025
The new update removed the ability to click on team icons to view their profiles directly, making navigation cumbersome. Please bring back this feature for better usability.
Gonzohawk
Week of April 2nd, 2025
I love the app, but I want to follow more than 16 teams. Not being able to follow all my favorite teams is a pain.
pinkflair
Week of April 2nd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for checking high school stats and schedules, but the number of ads makes it frustrating to use. Please reduce the ads to improve user experience.
Candice Wu
App Store
The new update removed the ability to click on team icons to view their profiles directly, making navigation cumbersome. Please bring back this feature for better usability.
Kelly Williams
Google Play
I love the app, but I want to follow more than 16 teams. Not being able to follow all my favorite teams is a pain.
Koray Okumus
Google Play

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