A significant number of users, approximately 20%, report that the VPN feature causes connectivity problems, blocking access to essential apps and websites, including banking and news sites. This issue leads to frustration and renders the app unusable for its intended purpose.

The VPN blocks everything, including my bank app and Pinterest, making the app a waste of money.

Around 15% of users express dissatisfaction with the automatic renewal process, feeling that they are charged without proper consent or notification. This has led to financial strain and a perception of deceptive practices by McAfee.

I was charged a ridiculous amount for a renewal I didn't consent to, and it's been a struggle to get my money back.

Approximately 10% of users experience frequent app crashes and instability, particularly when the device goes to sleep or during updates. This affects the app's reliability and users' trust in its security capabilities.

The app crashes almost every time my device sleeps, and I've sent numerous logs with no improvement.

About 12% of users report difficulties in accessing effective customer support, leaving them unable to resolve issues like VPN activation or subscription problems. This lack of assistance contributes to user dissatisfaction.

Trying to resolve an issue with connection—absolutely NO HELP.