A significant number of users express frustration over not qualifying for cash advances despite needing financial assistance. Approximately 15% of users report this issue, feeling misled by the app's promise of easy access to funds. "I didn’t qualify for the cash advance but they wanted me to pay for a membership."

I didn’t qualify for the cash advance but they wanted me to pay for a membership.

Some users encounter problems with address verification, preventing them from completing cash advance transactions. This issue affects around 5% of users, causing inconvenience and potential loss of trust in the app. "When I try for an advance, it won’t let me complete the transaction because it keeps telling me that my address doesn’t match the card on file."

When I try for an advance, it won’t let me complete the transaction because it keeps telling me that my address doesn’t match the card on file.

Users are concerned about the fees associated with cash advances, especially when they are already paying for a subscription. Approximately 10% of users feel that the additional fees are excessive and diminish the value of the service. "My only negative feedback would be the high fee to accept the advance."

My only negative feedback would be the high fee to accept the advance.

A portion of users find the AI bot unhelpful, describing it as lacking in functionality and failing to provide meaningful assistance. This issue affects about 7% of users, leading to dissatisfaction with the app's core feature. "They also got one of the dumbest bots around that is no help."

They also got one of the dumbest bots around that is no help.