Pika - AI Video

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Pika - AI Video

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Pika - AI Video's key feedback

1

Slow Video Generation

A significant number of users, approximately 15%, report that video generation takes an excessively long time, sometimes hours, which is frustrating and discourages app usage. This issue is particularly problematic for users without a subscription, as it seems to be a tactic to push them towards purchasing a plan.

Generating a 5-second video took over 3 hours, making the app feel like a waste of time without a subscription.

2

Credit System Confusion

Around 10% of users are confused or dissatisfied with the credit system, finding it unclear how many credits are needed for video generation and feeling that credits are consumed too quickly, leading to unexpected costs.

I paid for a weekly plan expecting to make several videos, but after one video, I ran out of credits without knowing how many were needed.

3

Feature Removal and Pricing

Approximately 8% of users are upset about the removal of features from lower-priced plans and the high cost of subscriptions, feeling that the app is not worth the price compared to competitors.

Features were removed from the $8 plan, now only available for $24/month, which feels unfair and overpriced.

4

Technical Issues and Bugs

About 12% of users experience technical issues such as videos not generating correctly, poor quality outputs, or app crashes, which diminishes their trust in the app's reliability.

I tried generating videos, but only 2 out of 10 worked, and the ones that failed still consumed credits.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Pika - AI Video
Pika - AI Video receives a mix of feedback, with many users praising its innovative features and ease of use for creating high-quality videos. However, some users express dissatisfaction with the subscription model and occasional technical issues, such as video quality and credit usage.

#2 RUNNER UP

Bulldog
Bulldog is appreciated for its effective blocking features, helping users avoid unwanted content. Users commend its reliability and the support provided by the team, although some mention issues with VPN settings and occasional over-blocking.

#3 Straggler

Bukhala
Bukhala receives criticism for its execution and user interface, with many users finding it confusing and laggy. The app's paywall for basic features is a common complaint, leading to a generally negative perception among users.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Pika - AI Video
#1 Users Choice
Pika - AI Video receives a mix of feedback, with many users praising its innovative features and ease of use for creating high-quality videos. However, some users express dissatisfaction with the subscription model and occasional technical issues, such as video quality and credit usage.
Bulldog
#2 Runner-up
Bulldog is appreciated for its effective blocking features, helping users avoid unwanted content. Users commend its reliability and the support provided by the team, although some mention issues with VPN settings and occasional over-blocking.
Bukhala
#3 Straggler
Bukhala receives criticism for its execution and user interface, with many users finding it confusing and laggy. The app's paywall for basic features is a common complaint, leading to a generally negative perception among users.

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Nuggets

Major Highlights of the Week

Slow Video Generation
Users experience excessively long wait times for video generation, with some taking hours to complete, which is inefficient compared to other AI apps.
It takes 3+ hours just to do a 5-second video, unlike other apps that are much faster.
Feature Removal
There is dissatisfaction with the removal of features from lower-priced plans, leading to a lack of value and unresponsiveness from support channels.
They took away features from the $8 plan, now only available for $24/mo, and there's no response from support.
Credit System Confusion
The credit system is unclear, with users unaware of how many credits are needed per video, leading to unexpected depletion of credits.
I generated one video and now I don’t have enough credits, with no indication of credit cost during generation.
Subscription Value Concerns
Users feel the subscription fees are high relative to the quality and limitations of the service, especially when compared to other AI tools.
For what it is, the fee is extremely high for watermarked low-quality videos.
Support Accessibility Issues
Attempts to contact support are redirected to purchase pages, preventing users from resolving issues or gaining confidence in the product.
Trial Limitations
The app's trial period is insufficient for users to fully evaluate its capabilities, leading to reluctance in purchasing subscriptions.
There should be an unlimited trial period so I can see how well the app works before paying.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Slow Video Generation
Users experience excessively long wait times for video generation, with some taking hours to complete, which is inefficient compared to other AI apps.
Feature Removal
There is dissatisfaction with the removal of features from lower-priced plans, leading to a lack of value and unresponsiveness from support channels.
Credit System Confusion
The credit system is unclear, with users unaware of how many credits are needed per video, leading to unexpected depletion of credits.
Subscription Value Concerns
Users feel the subscription fees are high relative to the quality and limitations of the service, especially when compared to other AI tools.
Support Accessibility Issues
Attempts to contact support are redirected to purchase pages, preventing users from resolving issues or gaining confidence in the product.
Trial Limitations
The app's trial period is insufficient for users to fully evaluate its capabilities, leading to reluctance in purchasing subscriptions.

Quotes of the week

Hear from some of the most impactful users to drive changes

Pika provides one of the best AI video generation platforms in the market today. Their mobile app is relatively new, and they’re faster than most in translating new features to the mobile platform from their main web-based interface. Quality-wise, the Pika 2.1 video generation model provides the best, most coherent, and aesthetically dynamic output.
MadeofRvns
Week of April 9th, 2025
This app is intriguing, but it’s difficult to pay for a subscription when you can't test it out enough. There should be an unlimited trial period so I can see how well the app works before paying.
DigiZombis
Week of April 9th, 2025
I subscribed to give it a shot because it seemed super interesting. Unfortunately, only about 2 of 10 videos I try to generate work, and they still take the credits for videos which did not work. The fee is extremely high for what it is.
DevilsReject1026
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
Pika provides one of the best AI video generation platforms in the market today. Their mobile app is relatively new, and they’re faster than most in translating new features to the mobile platform from their main web-based interface. Quality-wise, the Pika 2.1 video generation model provides the best, most coherent, and aesthetically dynamic output.
Candice Wu
App Store
This app is intriguing, but it’s difficult to pay for a subscription when you can't test it out enough. There should be an unlimited trial period so I can see how well the app works before paying.
Kelly Williams
Google Play
I subscribed to give it a shot because it seemed super interesting. Unfortunately, only about 2 of 10 videos I try to generate work, and they still take the credits for videos which did not work. The fee is extremely high for what it is.
Koray Okumus
Google Play

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