Mighty Networks

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

Mighty Networks

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
Sign In
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Mighty Networks's key feedback

1

Notification Issues

Users experience unreliable notifications, with some disappearing or not directing to the intended content. Approximately 10% of users report this issue, impacting their ability to stay updated within communities.

Notifications often vanish or fail to lead me to the right message.

2

User Interface Challenges

Some users find the app difficult to navigate and understand, indicating a need for a more intuitive design. This affects around 5% of users, who struggle with the app's layout and functionality.

The app is confusing and hard to use.

3

Feature Limitations

The app lacks certain features like voice chat, which users believe would enhance community interaction. About 3% of users express a desire for additional functionalities to improve their experience.

A voice chat feature would greatly enhance community engagement.

4

Account Management Frustrations

A small percentage of users, around 2%, face difficulties with account management, such as deleting their accounts, leading to frustration and dissatisfaction.

I've been trying to delete my account for 30 minutes without success.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Mighty Networks
Mighty Networks receives high praise for its community-building capabilities, user-friendly interface, and supportive environment. Users appreciate the platform's ability to foster meaningful connections and its robust features, although some mention minor issues with notifications and image attachments.

#2 RUNNER UP

Circle
Circle is generally well-received for its clean and friendly user interface, making it easy to navigate and connect with like-minded individuals. However, some users report issues with notifications and occasional bugs, which can detract from the overall experience.

#3 Straggler

Discourse
Discourse receives mixed feedback, with users appreciating its ability to manage multiple forums and notifications. However, many criticize it for being essentially a web wrapper with limited native functionality, leading to frustration with its usability and performance.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Mighty Networks
#1 Users Choice
Mighty Networks receives high praise for its community-building capabilities, user-friendly interface, and supportive environment. Users appreciate the platform's ability to foster meaningful connections and its robust features, although some mention minor issues with notifications and image attachments.
Circle
#2 Runner-up
Circle is generally well-received for its clean and friendly user interface, making it easy to navigate and connect with like-minded individuals. However, some users report issues with notifications and occasional bugs, which can detract from the overall experience.
Discourse
#3 Straggler
Discourse receives mixed feedback, with users appreciating its ability to manage multiple forums and notifications. However, many criticize it for being essentially a web wrapper with limited native functionality, leading to frustration with its usability and performance.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Notification Issues
Notifications are unreliable, often leading users to the home screen instead of the intended message, and sometimes disappearing altogether. This inconsistency disrupts user engagement and diminishes the app's reliability as a communication tool.
Notifications often vanish or misdirect me to the home screen, making it hard to find messages.
Account Deletion
Users face difficulties when attempting to delete their accounts, which can lead to frustration and a negative perception of the app's user control features. This lack of straightforward account management can deter users from trusting the platform.
I've been trying for 30 minutes to delete my account, but it won't let me.
App Usability
The app's interface is perceived as cluttered and difficult to navigate, which hampers user experience and accessibility. This complexity can deter users from fully engaging with the platform's features.
Feature Regression
Some users have noticed the removal of previously available features, such as the ability to clear all notifications, which impacts their efficiency in managing community interactions. This regression can lead to dissatisfaction among long-term users.
I can't clear all notifications anymore, which was a useful feature for managing events.
Image Limitation
The app restricts users to attaching only one image per message, limiting their ability to share content effectively within communities. This constraint can hinder communication and content richness.
Mighty Networks only allows one image per message, which is a major limitation.
Name Change Impact
A past name change of the app has negatively affected user perception, with some users feeling the app's quality has declined since the rebranding. This perception can impact user retention and brand loyalty.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Notification Issues
Notifications are unreliable, often leading users to the home screen instead of the intended message, and sometimes disappearing altogether. This inconsistency disrupts user engagement and diminishes the app's reliability as a communication tool.
Account Deletion
Users face difficulties when attempting to delete their accounts, which can lead to frustration and a negative perception of the app's user control features. This lack of straightforward account management can deter users from trusting the platform.
App Usability
The app's interface is perceived as cluttered and difficult to navigate, which hampers user experience and accessibility. This complexity can deter users from fully engaging with the platform's features.
Feature Regression
Some users have noticed the removal of previously available features, such as the ability to clear all notifications, which impacts their efficiency in managing community interactions. This regression can lead to dissatisfaction among long-term users.
Image Limitation
The app restricts users to attaching only one image per message, limiting their ability to share content effectively within communities. This constraint can hinder communication and content richness.
Name Change Impact
A past name change of the app has negatively affected user perception, with some users feeling the app's quality has declined since the rebranding. This perception can impact user retention and brand loyalty.

Quotes of the week

Hear from some of the most impactful users to drive changes

The notifications have been pretty unreliable. If I don’t already have the app open and I tap on a notification, it just takes me to the Home Screen in the app and I can’t find the message/comment I was setting out to find.
alienwithagun
Week of April 9th, 2025
My frustration is that I can't see my notifications from all five communities in one place, so I miss things all the time. It doesn't seem like it would be terribly hard to fix the feature.
NotQuitetheBradys
Week of April 9th, 2025
This is a solid app. It’s very customizable and you can do a lot with it. However, it can sometimes feel clunky and cumbersome to learn how to use.
Swine rennet
Week of April 9th, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.
Chat to sales
Get started

The quotes of the week

Hear from some of the most impactful users to drive changes
The notifications have been pretty unreliable. If I don’t already have the app open and I tap on a notification, it just takes me to the Home Screen in the app and I can’t find the message/comment I was setting out to find.
Candice Wu
App Store
My frustration is that I can't see my notifications from all five communities in one place, so I miss things all the time. It doesn't seem like it would be terribly hard to fix the feature.
Kelly Williams
Google Play
This is a solid app. It’s very customizable and you can do a lot with it. However, it can sometimes feel clunky and cumbersome to learn how to use.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Feedback Search
AI Tagging & Prioritization
Surveys
Reports
Competitor Analysis
Feedback Alerts

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore
Anecdote logo
US flag
Palo Alto, California, USA
System normal
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
GDPR badgeAICPA badge
© Copyright 2025 Anecdote
About
Integrations
T&Cs
Security
Privacy policy

14 day free trial of paid features

⁠Migrate your feedback in one-click