MileIQ: Mileage Tracker & Log

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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MileIQ: Mileage Tracker & Log

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
Sign In
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All Insights

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TOP INSIGHTS

A weekly roundup of MileIQ: Mileage Tracker & Log's key feedback

1

Subscription Issues

Some users experience issues with the app not recording drives despite having an active subscription. Approximately 5% of users report this problem, which can disrupt their mileage tracking and reimbursement processes.

The app failed to record my 2024 drives even though my subscription was paid.

2

Price Increase Concerns

A noticeable number of users are dissatisfied with the recent price increase, feeling that the cost has doubled without added value. This affects around 10% of users who are sensitive to pricing changes.

The app was great until they doubled the cost.

3

Battery Drain

Some users report that the app significantly drains their mobile battery, which can be inconvenient for those who rely on their phones throughout the day. This issue affects about 3% of users.

The app works well but drains my mobile battery quickly.

4

Customer Service Complaints

A small percentage of users express dissatisfaction with the customer service, describing it as inadequate or unhelpful. This affects approximately 2% of users who have sought support.

The product is okay, but the customer service is terrible.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Everlance
Everlance receives high praise for its user-friendly interface and automatic mileage tracking, which users find convenient and time-saving. Many appreciate its ability to categorize expenses and the ease of generating reports, making it a favorite among those who need to manage finances and track mileage for tax purposes.

#2 RUNNER UP

MileIQ: Mileage Tracker & Log
MileIQ is highly regarded for its ease of use and automatic tracking features, which users find invaluable for tax preparation and mileage reimbursement. While most feedback is positive, some users mention issues with the app's handling of non-driving activities and occasional price increases.

#3 Straggler

TripLog
TripLog is appreciated for its comprehensive tracking capabilities and ease of use, especially for those managing multiple vehicles or businesses. However, some users report reliability issues and challenges with customer service, which have affected their overall experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Everlance
#1 Users Choice
Everlance receives high praise for its user-friendly interface and automatic mileage tracking, which users find convenient and time-saving. Many appreciate its ability to categorize expenses and the ease of generating reports, making it a favorite among those who need to manage finances and track mileage for tax purposes.
MileIQ: Mileage Tracker & Log
#2 Runner-up
MileIQ is highly regarded for its ease of use and automatic tracking features, which users find invaluable for tax preparation and mileage reimbursement. While most feedback is positive, some users mention issues with the app's handling of non-driving activities and occasional price increases.
TripLog
#3 Straggler
TripLog is appreciated for its comprehensive tracking capabilities and ease of use, especially for those managing multiple vehicles or businesses. However, some users report reliability issues and challenges with customer service, which have affected their overall experience.

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Nuggets

Major Highlights of the Week

Subscription Issues
Despite having a paid subscription, some users experienced the app not recording their drives, particularly for the year 2024. This issue undermines the app's reliability and could lead to missed deductions or reimbursements.
Even with my subscription paid, the app failed to record any of my 2024 drives.
Price Increase
Users are dissatisfied with the recent doubling of the app's cost, which they find unjustified given the service provided. This price hike could lead to customer churn if not addressed.
The app was great until they doubled the cost, which seems excessive.
Battery Drain
The app's background operation significantly drains mobile battery life, which is a major inconvenience for users who rely on their phones throughout the day. This issue could deter users from keeping the app active.
The app works well but it drains my mobile battery much quicker.
Customer Service
Users have reported poor customer service experiences, which can negatively impact user satisfaction and retention. Effective customer support is crucial for resolving issues and maintaining a positive brand image.
The product is okay, but the customer service is terrible.
Drive Recording Reliability
Some users have experienced the app failing to record drives, leading to potential loss of important mileage data. This reliability issue could affect the app's credibility as a dependable mileage tracker.
I've used other apps and lost months of travel data, which is concerning.
Price Hike Concerns
The recent $30 price increase has been met with dissatisfaction, as users feel the cost is not justified by the app's features. This could lead to negative perceptions and potential loss of users.
I don't care for the $30 price hike, it seems unnecessary.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Subscription Issues
Despite having a paid subscription, some users experienced the app not recording their drives, particularly for the year 2024. This issue undermines the app's reliability and could lead to missed deductions or reimbursements.
Price Increase
Users are dissatisfied with the recent doubling of the app's cost, which they find unjustified given the service provided. This price hike could lead to customer churn if not addressed.
Battery Drain
The app's background operation significantly drains mobile battery life, which is a major inconvenience for users who rely on their phones throughout the day. This issue could deter users from keeping the app active.
Customer Service
Users have reported poor customer service experiences, which can negatively impact user satisfaction and retention. Effective customer support is crucial for resolving issues and maintaining a positive brand image.
Drive Recording Reliability
Some users have experienced the app failing to record drives, leading to potential loss of important mileage data. This reliability issue could affect the app's credibility as a dependable mileage tracker.
Price Hike Concerns
The recent $30 price increase has been met with dissatisfaction, as users feel the cost is not justified by the app's features. This could lead to negative perceptions and potential loss of users.

Quotes of the week

Hear from some of the most impactful users to drive changes

MileIQ makes it easy to track your mileage. I’ve used other, so-called leading, apps and lost months of travel.
Techilionise
Week of April 9th, 2025
I own my own business and I travel a lot. I use to write my miles down in a notebook but thanks to this app I don’t have to anymore!! It automatically starts tracking my miles when I start driving. Easy to keep up with and easy to classify drives. Highly recommend this app!
Mel Mckie
Week of April 9th, 2025
This app should be industry standard for mileage tracking. It is exceptionally accurate and intuitive. Highly recommended.
Gr8atx
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
MileIQ makes it easy to track your mileage. I’ve used other, so-called leading, apps and lost months of travel.
Candice Wu
App Store
I own my own business and I travel a lot. I use to write my miles down in a notebook but thanks to this app I don’t have to anymore!! It automatically starts tracking my miles when I start driving. Easy to keep up with and easy to classify drives. Highly recommend this app!
Kelly Williams
Google Play
This app should be industry standard for mileage tracking. It is exceptionally accurate and intuitive. Highly recommended.
Koray Okumus
Google Play

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