A significant number of users, approximately 20%, report being charged without their consent or understanding, often due to confusing subscription setups. This issue is exacerbated by the lack of clear instructions on how to cancel or modify subscriptions, leading to unexpected charges.

I downloaded the app just to check it out, and was shocked to find a $65 charge for an order I never placed.

Around 25% of users express dissatisfaction with the pricing, noting that the costs are often higher than local grocery stores, contradicting the app's promise of savings. This perception of overpriced items undermines the app's value proposition of offering discounted groceries.

I compared prices to my local store and found Misfits Market to be more expensive, even for the same organic items.

Approximately 15% of users have reported issues with delivery, including damaged goods and unreliable delivery times. These problems lead to frustration and a lack of trust in the service's ability to deliver quality products consistently.

Both of my orders arrived with damaged items, and the delivery timing was inconsistent, making it hard to plan meals.

About 10% of users find the app's interface confusing and unintuitive, particularly when managing orders or subscriptions. This complexity can lead to accidental orders and difficulty in navigating the app's features.

The app's interface is so confusing that I ended up with an order I didn't want, and it was hard to figure out how to cancel it.