Mistral

User Experience Report

Week of March 17th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

Mistral

Top Insights This Week

Week of March 17th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Mistral's key feedback

1

Emotional Language Overuse

Some users, particularly those on the autism spectrum, find the AI's tendency to use emotional language and ego-stroking phrases frustrating. Approximately 5% of users express a desire for a more logical and emotionless interaction style. Example: 'The AI reverts to emotional language, sounding like a bouncing puppy rather than a logical assistant.'

The AI reverts to emotional language, sounding like a bouncing puppy rather than a logical assistant.

2

Subscription and Billing Issues

Users report dissatisfaction with the subscription model, including unexpected charges and difficulty canceling subscriptions. Around 10% of users have experienced issues with billing and subscription management. Example: 'I was charged even after canceling my subscription during the trial period.'

I was charged even after canceling my subscription during the trial period.

3

Limited Free Features

Some users feel that the free version of the app is too limited, with restrictions on usage that make it less appealing. Approximately 8% of users express frustration with the limited functionality available without a subscription. Example: 'I pay for it and there’s still a limited use. Not cool.'

I pay for it and there’s still a limited use. Not cool.

4

Inaccurate or Outdated Information

A number of users have encountered issues with the AI providing outdated or incorrect information, which affects its reliability. About 7% of users have reported receiving inaccurate responses. Example: 'Its information is good but it’s stuck in 2023. App won’t update past the year 2023.'

Its information is good but it’s stuck in 2023. App won’t update past the year 2023.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Mistral
Mistral receives overwhelmingly positive feedback for its intelligence, speed, and accuracy, with users praising its ability to assist with coding, problem-solving, and providing relevant responses. However, some users express frustration with registration issues and connectivity problems.

#2 RUNNER UP

ChatGPT
ChatGPT is praised for its user-friendly interface and efficient task management capabilities, making it a favorite among users who need to organize their work and personal tasks. However, some users mention occasional bugs and a desire for more features.

#3 Straggler

Deepseek
Deepseek receives mixed feedback, with many users praising its capabilities and comparing it favorably to Claude. However, frequent server issues and slow responses are common complaints, affecting user experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Mistral
#1 Users Choice
Mistral receives overwhelmingly positive feedback for its intelligence, speed, and accuracy, with users praising its ability to assist with coding, problem-solving, and providing relevant responses. However, some users express frustration with registration issues and connectivity problems.
ChatGPT
#2 Runner-up
ChatGPT is praised for its user-friendly interface and efficient task management capabilities, making it a favorite among users who need to organize their work and personal tasks. However, some users mention occasional bugs and a desire for more features.
Deepseek
#3 Straggler
Deepseek receives mixed feedback, with many users praising its capabilities and comparing it favorably to Claude. However, frequent server issues and slow responses are common complaints, affecting user experience.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Emotional Language Overload 🤯
ChatBox's AI frequently reverts to using emotional language, even when users prefer objective and logical responses. This behavior disrupts the user experience for those seeking a more analytical interaction.
The AI always 'breaks character' and ends up sounding like a 'bouncing slobbering puppy' instead of a logical assistant.
Subscription Confusion 💸
Users are frustrated with unexpected charges and difficulties in canceling subscriptions, leading to dissatisfaction with the app's billing practices. This issue highlights a need for clearer subscription management and cancellation processes.
I was charged even though I canceled my subscription on the first day of the free trial.
Limited Free Usage 🚫
The app imposes strict limits on free usage, such as daily message caps, which frustrates users who expect more flexibility. This limitation may deter potential long-term users who are testing the app's capabilities.
There is a very limiting amount of chats you can have per day as a free user.
Inconsistent Language Support 🌐
ChatBox struggles with language consistency, sometimes providing responses in unexpected languages, which can confuse users and disrupt their workflow. This inconsistency suggests a need for improved language handling and user settings.
A financial query was unexpectedly answered in a foreign language.
App Performance Issues 🐢
Users experience slow loading times and app crashes, which hinder the overall usability and reliability of ChatBox. These performance issues need addressing to enhance user satisfaction and retention.
The app takes forever to load and is 4/10 times wrong.
Feature Discrepancies 📉
There are notable differences between the app and web versions, with the app lacking several key features, leading to a subpar user experience. Aligning features across platforms could improve user engagement and satisfaction.
The web version offers more features compared to the mobile app.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Emotional Language Overload 🤯
ChatBox's AI frequently reverts to using emotional language, even when users prefer objective and logical responses. This behavior disrupts the user experience for those seeking a more analytical interaction.
Subscription Confusion 💸
Users are frustrated with unexpected charges and difficulties in canceling subscriptions, leading to dissatisfaction with the app's billing practices. This issue highlights a need for clearer subscription management and cancellation processes.
Limited Free Usage 🚫
The app imposes strict limits on free usage, such as daily message caps, which frustrates users who expect more flexibility. This limitation may deter potential long-term users who are testing the app's capabilities.
Inconsistent Language Support 🌐
ChatBox struggles with language consistency, sometimes providing responses in unexpected languages, which can confuse users and disrupt their workflow. This inconsistency suggests a need for improved language handling and user settings.
App Performance Issues 🐢
Users experience slow loading times and app crashes, which hinder the overall usability and reliability of ChatBox. These performance issues need addressing to enhance user satisfaction and retention.
Feature Discrepancies 📉
There are notable differences between the app and web versions, with the app lacking several key features, leading to a subpar user experience. Aligning features across platforms could improve user engagement and satisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

This app provides many AI assistant settings and styles yet is missing the most critical one. There is no Vulcan. Some of us, especially those of us on the spectrum, would appreciate an AI that refrains from ego stroking and using emotional language.
Skitten0069
Week of March 17th, 2025
While initially helpful and intriguing, this service is sinking and losing relevance and functionality daily. Even though I have the pay version for heavy use, I am now consistently getting the busy signal in the mornings.
222 Not Impressed 222
Week of March 17th, 2025
I really enjoy using the app. I hardly ever use Google anymore because the chatBox AI gives me more detailed and helpful answers to my questions and quicker as well. I’ll definitely recommend the app to anybody who uses a Siri or Google all the time.
erickdeeron
Week of March 17th, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
This app provides many AI assistant settings and styles yet is missing the most critical one. There is no Vulcan. Some of us, especially those of us on the spectrum, would appreciate an AI that refrains from ego stroking and using emotional language.
Candice Wu
App Store
While initially helpful and intriguing, this service is sinking and losing relevance and functionality daily. Even though I have the pay version for heavy use, I am now consistently getting the busy signal in the mornings.
Kelly Williams
Google Play
I really enjoy using the app. I hardly ever use Google anymore because the chatBox AI gives me more detailed and helpful answers to my questions and quicker as well. I’ll definitely recommend the app to anybody who uses a Siri or Google all the time.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore

14 day free trial of paid features

⁠Migrate your feedback in one-click