MOJO Sports

User Experience Report

Week of April 2nd, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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MOJO Sports

Top Insights This Week

Week of April 2nd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
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All Insights

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TOP INSIGHTS

A weekly roundup of MOJO Sports's key feedback

1

Intrusive Ads

Many users are frustrated with the constant pop-ups and ads promoting premium features, which disrupt the user experience. Approximately 20% of users have expressed dissatisfaction with these interruptions, leading some to consider alternative apps.

The app constantly pushes premium subscriptions, making it annoying to use.

2

Notification Overload

Users are overwhelmed by excessive notifications, with no option to customize or filter them. This issue affects around 15% of users, who find the lack of control over notifications frustrating and disruptive.

I get spammed all day with useless alerts and can't customize them.

3

App Performance Issues

Since a recent update, some users have experienced app crashes and loading issues, making it difficult to access schedules and team communications. Approximately 10% of users have reported these performance problems.

The app crashes frequently and I can't access my schedule.

4

Misleading Free Claims

Users feel misled by the app's claim of being free, as many features require a subscription. This has led to disappointment and frustration for about 10% of users who expected more free functionality.

The app claims to be free but constantly asks for a subscription.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

MOJO Sports
MOJO Sports receives mixed feedback. Users appreciate its comprehensive features for team management and practice planning, with many praising its ease of use and helpful content. However, some users criticize the app for frequent notifications, aggressive upselling of premium features, and technical issues like app crashes and notification problems.

#2 RUNNER UP

Heja
Heja is generally well-received for its simplicity and effectiveness in team communication and scheduling. Users appreciate its user-friendly interface and the ability to keep everyone informed. However, some users report issues with ads, occasional bugs, and the need for more robust features without additional costs.

#3 Straggler

TeamSnap
TeamSnap is praised for its organizational features and ease of use, making it a popular choice for managing team schedules and communication. Users appreciate its comprehensive functionality, but some express frustration with technical glitches, slow performance, and the cost of premium features.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
MOJO Sports
#1 Users Choice
MOJO Sports receives mixed feedback. Users appreciate its comprehensive features for team management and practice planning, with many praising its ease of use and helpful content. However, some users criticize the app for frequent notifications, aggressive upselling of premium features, and technical issues like app crashes and notification problems.
Heja
#2 Runner-up
Heja is generally well-received for its simplicity and effectiveness in team communication and scheduling. Users appreciate its user-friendly interface and the ability to keep everyone informed. However, some users report issues with ads, occasional bugs, and the need for more robust features without additional costs.
TeamSnap
#3 Straggler
TeamSnap is praised for its organizational features and ease of use, making it a popular choice for managing team schedules and communication. Users appreciate its comprehensive functionality, but some express frustration with technical glitches, slow performance, and the cost of premium features.

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Nuggets

Major Highlights of the Week

Notification Overload
Users are overwhelmed by excessive notifications and lack control over which alerts they receive, leading to frustration and app abandonment. A customizable notification setting is needed to improve user experience.
I get spammed all day with useless alerts; add a setting to control what I get.
Subscription Pressure
The app aggressively promotes its premium subscription, with frequent pop-ups that frustrate users and deter them from considering future upgrades. This approach risks alienating users who might otherwise be interested in premium features.
Please stop promoting to subscribe to premium every time I open this app; it's annoying.
Post-Acquisition Issues
Since the acquisition by TeamSnap, users experience app instability, including loading issues and crashes, which disrupts team management and communication. These technical problems threaten user retention and satisfaction.
Since Teamsnap took over, I can barely load the app and can't access my schedule.
Misleading Free Claims
The app's claim of being 'free to use' is misleading, as users encounter unexpected costs for essential features, leading to dissatisfaction and perceptions of false advertising. This could damage the brand's reputation and trust.
False advertising—says it’s 'Free to use'; need a refund for this lame app.
Limited Platform Access
The app's functionality is restricted to mobile devices, preventing users from accessing features on other platforms like web browsers, which limits usability for some users. Expanding access could enhance user engagement and satisfaction.
I can't set up an account on a website, so I can only use it on my phone.
Inflexible Media Sharing
Parents can upload media freely, but downloading requires a subscription, causing frustration and leading to alternative communication methods outside the app. This limitation hinders full app utilization and community engagement.
Parents can upload pictures and videos without a subscription, but downloading them requires one.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Notification Overload
Users are overwhelmed by excessive notifications and lack control over which alerts they receive, leading to frustration and app abandonment. A customizable notification setting is needed to improve user experience.
Subscription Pressure
The app aggressively promotes its premium subscription, with frequent pop-ups that frustrate users and deter them from considering future upgrades. This approach risks alienating users who might otherwise be interested in premium features.
Post-Acquisition Issues
Since the acquisition by TeamSnap, users experience app instability, including loading issues and crashes, which disrupts team management and communication. These technical problems threaten user retention and satisfaction.
Misleading Free Claims
The app's claim of being 'free to use' is misleading, as users encounter unexpected costs for essential features, leading to dissatisfaction and perceptions of false advertising. This could damage the brand's reputation and trust.
Limited Platform Access
The app's functionality is restricted to mobile devices, preventing users from accessing features on other platforms like web browsers, which limits usability for some users. Expanding access could enhance user engagement and satisfaction.
Inflexible Media Sharing
Parents can upload media freely, but downloading requires a subscription, causing frustration and leading to alternative communication methods outside the app. This limitation hinders full app utilization and community engagement.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app was amazing until MOJO got bought. Since Teamsnap took over, I can barely load the app, and it regularly doesn't start. Our club has a yearly contract, but if this doesn't get fixed, we'll look for alternatives.
MLSfanNW
Week of April 2nd, 2025
This app constantly pops up ads to buy stuff, and it's super annoying. Beyond that, it isn't great, and I can't see why anyone would choose this unless you actually like buying a bunch of junk.
Beatmaster G
Week of April 2nd, 2025
I hate the new update. I can't change the colors or font of the groups, and the font is so big it doesn't finish the title to know which kids group I'm trying to select.
MAdramma
Week of April 2nd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app was amazing until MOJO got bought. Since Teamsnap took over, I can barely load the app, and it regularly doesn't start. Our club has a yearly contract, but if this doesn't get fixed, we'll look for alternatives.
Candice Wu
App Store
This app constantly pops up ads to buy stuff, and it's super annoying. Beyond that, it isn't great, and I can't see why anyone would choose this unless you actually like buying a bunch of junk.
Kelly Williams
Google Play
I hate the new update. I can't change the colors or font of the groups, and the font is so big it doesn't finish the title to know which kids group I'm trying to select.
Koray Okumus
Google Play

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