MyFitnessPal: Calorie Counter
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
.svg){kind=icon}
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users are frustrated with previously free features, like the barcode scanner, now being locked behind a paywall. Approximately 30% of users express dissatisfaction with the shift towards monetization of essential features. "The barcode scanner, once free, is now behind a paywall, adding unnecessary costs to my health journey."
2
Users report significant lag and freezing issues, particularly when opening the app or navigating menus, affecting their overall experience. Around 20% of users mention these performance problems, which hinder their ability to use the app efficiently. "The app has become very laggy, taking several seconds to update entries, which is frustrating."
3
There are complaints about the app's inability to sync properly with other devices and apps, such as Fitbit, causing inconvenience for users who rely on these integrations. Approximately 15% of users are affected by syncing issues, impacting their tracking accuracy. "MyFitnessPal won't connect to my Fitbit, and support hasn't responded to my ticket."
4
Some users find the app's navigation and user interface confusing, making it difficult to utilize all features effectively. About 10% of users express difficulty in navigating the app, which detracts from its usability. "Navigating the menus is a complete nightmare and confusing, making it hard to use the app efficiently."
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
.png)
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
.png)
14 day free trial of paid features
Migrate your feedback in one-click
.png)