ReelShort

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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All Insights

TOP INSIGHTS

A weekly roundup of ReelShort's key feedback

High Cost

A significant number of users, approximately 15%, are frustrated with the high costs associated with accessing episodes, with some mentioning prices as high as $200, which they find unreasonable.

The app is nothing but a pay wall.

Excessive Ads

Around 10% of users are annoyed by the frequent ads interrupting their viewing experience, with some stating that ads are longer than the episodes themselves.

Stories start off okay and then you’re bombarded with ads that last longer than the video you see.

Coin System Frustration

Approximately 8% of users express dissatisfaction with the difficulty of acquiring coins to continue watching episodes, leaving them feeling frustrated and hooked.

All the shorts are good, it’s just too hard to get more coins to continue and leaves me mad and hooked.

Subscription Confusion

About 5% of users are confused or unhappy with the subscription model, particularly the auto-renewal and cancellation process, which they find unclear.

Won’t let you choose the episodes to pay for, so if you already seen half of it on insta, you’re basically screwed.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

TikTok

TikTok is highly praised for its entertaining content and user engagement, with many users expressing their love for the app and its ability to connect people. However, some users report issues with account bans and technical glitches.

#2 RUNNER UP

ReelShort

ReelShort receives mixed feedback; users appreciate the engaging short stories and addictive content, but many are frustrated with the frequent ads and high costs associated with accessing episodes.

#3 Straggler

Snapchat Spotlight

Snapchat Spotlight is appreciated for its fun filters and social features, but users are often annoyed by frequent notifications and technical issues, such as app crashes and privacy concerns.

Nuggets

Major Highlights of the Week

Excessive Costs

Users are frustrated with the high costs associated with accessing episodes, with some feeling that $20 or more per episode is unreasonable. This pricing model is perceived as a barrier to enjoying the content fully.

Spending $20 just to get through a story is a ripoff.

Ad Overload

The frequency and length of ads are disrupting the viewing experience, with some ads lasting longer than the episodes themselves. This leads to dissatisfaction as users feel overwhelmed by advertisements.

Ads are so frequent and long that they overshadow the actual content.

Subscription Confusion

There is confusion and dissatisfaction regarding the subscription model, particularly around the auto-renewal and cancellation process. Users find it difficult to manage their subscriptions effectively.

I can't figure out how to stop the subscription from auto-renewing.

Content Access Issues

Users are unable to choose specific episodes to purchase, leading to frustration when they have already seen parts of a series elsewhere. This lack of flexibility in content access is a significant pain point.

I can't choose which episodes to buy, so I'm stuck paying for ones I've already seen.

Coin Acquisition Difficulty

The process of earning coins to continue watching episodes is perceived as too challenging, leaving users feeling frustrated and unable to enjoy the content seamlessly.

It's too hard to get more coins, which leaves me mad and hooked.

Subtitle Control

Users are experiencing difficulties in turning off subtitles, which affects their viewing experience negatively. This issue highlights a need for more intuitive subtitle management within the app.

I can't figure out how to turn off the subtitles, and it's annoying.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Excessive Costs

Ad Overload

Subscription Confusion

Content Access Issues

Coin Acquisition Difficulty

The process of earning coins to continue watching episodes is perceived as too challenging, leaving users feeling frustrated and unable to enjoy the content seamlessly.

Subtitle Control

Users are experiencing difficulties in turning off subtitles, which affects their viewing experience negatively. This issue highlights a need for more intuitive subtitle management within the app.

Quotes of the week

Hear from some of the most impactful users to drive changes

People shouldn’t have to pay $20 or more to watch some episodes. I mean $200 is insane and having to wait 20 hours is crazy.

vurghs x. bkdjfb

Week of April 9th, 2025

The app is super good, love the stories they created for us. I love this app.

Lat3leyjayden

Week of April 9th, 2025

I started watching because of an ad on social media. I’ve been glued to it ever since. Everyday you can earn coins by logging and watching ads.

titi634

Week of April 9th, 2025

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User Experience Report

ReelShort

Top Insights This Week

High Cost

Excessive Ads

Coin System Frustration

Subscription Confusion

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

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The quotes of the week

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Use AI to automate and prioritize your feedback analysis

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