GoodShort

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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All Insights

TOP INSIGHTS

A weekly roundup of GoodShort's key feedback

Ad Overload

A significant portion of users, approximately 15%, find the ads to be excessively long, sometimes even longer than the video clips themselves, which disrupts the viewing experience.

The ads are longer than the video clips.

High Cost

Around 10% of users feel that the cost of watching stories is too high, suggesting that the app should offer more free bonuses or reduce the coin cost for viewing content.

I wish it was cheaper.

Episode Length

Approximately 8% of users express a desire for longer episodes or more substantial content per segment, as some find the current length too short to be satisfying.

Make the episodes a little longer.

Progress Tracking

About 5% of users are frustrated with the app's inability to save their progress, leading to lost coins when they have to navigate back to where they left off.

System should pick up where readers leave off instead of losing coins.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

GoodShort

GoodShort receives mixed feedback. Users praise the app for its engaging and addictive short stories, with many appreciating the diverse content and smooth streaming experience. However, some users express dissatisfaction with the cost of accessing content and issues with ads and subscription management.

#2 RUNNER UP

Snapchat

Snapchat has a polarized user base. While some users appreciate its connectivity features and fun filters, many criticize the app for excessive ads, account bans, and privacy concerns. The introduction of Snapchat+ and AI features has also been met with mixed reactions.

#3 Straggler

TikTok

TikTok is both loved and criticized by its users. Many enjoy the platform for its entertaining content and social connectivity, but there are significant complaints about account bans, censorship, and privacy issues. Users also express frustration with the app's customer service and algorithmic decisions.

Nuggets

Major Highlights of the Week

Ad Length Issue

Advertisements are longer than the video clips, disrupting the viewing experience and causing frustration among users. This imbalance between ad and content length may lead to decreased user engagement and satisfaction.

The ads are longer than the video clips.

Episode Length

Users desire longer episodes or larger bonus content to enhance their viewing experience. The current short episode format may not fully satisfy user expectations for content depth.

Make the episodes a little longer or have the bonuses at a larger amount.

Cost Concerns

The cost of watching content is perceived as high, with users expressing a desire for more free bonuses. This pricing model may deter potential subscribers and affect retention rates.

I like it but it should give more free bonuses and not cost so much to watch.

Ad Frequency

Frequent advertisements interrupt the viewing experience, leading to user dissatisfaction. Reducing ad frequency or improving ad placement could enhance user engagement.

I don’t enjoy looking at all the ads but I know that the app will later make improvements in this area!

Content Continuity

The app fails to save user progress, causing them to lose coins when resuming content. This lack of continuity in content consumption can frustrate users and impact their overall experience.

System should pick up where readers leave off instead of losing coins trying to get to the clip.

Segment Length

Some content segments are too short, leaving users wanting more depth in storytelling. Extending segment length could improve user satisfaction and content engagement.

There are interesting stories but one segment needs to be longer than about 4 lines said.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Ad Length Issue

Episode Length

Users desire longer episodes or larger bonus content to enhance their viewing experience. The current short episode format may not fully satisfy user expectations for content depth.

Cost Concerns

The cost of watching content is perceived as high, with users expressing a desire for more free bonuses. This pricing model may deter potential subscribers and affect retention rates.

Ad Frequency

Frequent advertisements interrupt the viewing experience, leading to user dissatisfaction. Reducing ad frequency or improving ad placement could enhance user engagement.

Content Continuity

The app fails to save user progress, causing them to lose coins when resuming content. This lack of continuity in content consumption can frustrate users and impact their overall experience.

Segment Length

Some content segments are too short, leaving users wanting more depth in storytelling. Extending segment length could improve user satisfaction and content engagement.

Quotes of the week

Hear from some of the most impactful users to drive changes

I like it but it should give more free bonuses and not cost so much to watch.

nanny1978

Week of April 9th, 2025

Good story but drawn out. And system should pick up where readers leave off instead of losing coins trying to get to the clip.

yolmartay

Week of April 9th, 2025

I really enjoy this app! I’m currently reading several books on the app and I’m enjoying them! I don’t enjoy looking at all the ads but I know that the app will later make improvements in this area!

kimmkkimm

Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

I like it but it should give more free bonuses and not cost so much to watch.

Candice Wu

App Store

Good story but drawn out. And system should pick up where readers leave off instead of losing coins trying to get to the clip.

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

GoodShort

Top Insights This Week

Ad Overload

High Cost

Episode Length

Progress Tracking

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts