Many users report frequent app crashes, slow loading times, and issues with syncing devices, affecting their ability to log meals and track progress. Approximately 30% of users seem to be affected by these technical issues, leading to frustration and decreased engagement with the app.

The app frequently crashes and won't load, making it difficult to log meals and track progress.

Users have expressed dissatisfaction with the food logging feature, citing inaccurate nutritional information and a limited food database. This issue affects about 25% of users, who find it frustrating to manually enter data or find discrepancies in calorie counts.

The food database is often inaccurate, requiring manual entry of nutritional information, which is time-consuming.

A significant number of users have reported poor customer service experiences, with issues such as unhelpful responses and unresolved technical problems. This affects around 20% of users, who feel unsupported and frustrated by the lack of effective assistance.

Customer service is unhelpful, often providing generic responses without resolving issues.

Users have raised concerns about the high cost of the app and unexpected charges, with some experiencing difficulties in canceling subscriptions. Approximately 15% of users are affected by these billing issues, leading to dissatisfaction and a perception of unethical practices.

The app is expensive, and I faced unexpected charges even after canceling my subscription.