Notion: Notes, Tasks, AI

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Notion: Notes, Tasks, AI

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Notion: Notes, Tasks, AI's key feedback

1

Login and Sync Issues

Users experience frequent logouts and syncing problems across devices, affecting approximately 10% of users. This disrupts workflow and causes frustration, especially for those using Notion for business purposes.

The app logs me out randomly from different devices, making it hard to maintain a seamless workflow.

2

iOS and iPad Usability

The mobile and iPad versions of Notion are criticized for being less functional compared to the desktop version, affecting around 15% of users. This includes issues with dragging blocks and general usability, leading to a frustrating experience.

Using Notion on iPad is frustrating as I can't drag blocks around, making it less usable than on a laptop.

3

Offline and Data Loss Concerns

Lack of offline functionality and data loss during connectivity issues are significant concerns for about 8% of users. This affects the reliability of Notion for critical tasks and can lead to lost work.

I've lost everything I wrote when I lost service, and Notion couldn't recover the data.

4

AI Features Overload

Some users, approximately 5%, find the AI features intrusive and distracting from their primary use of Notion as a productivity tool. They feel that AI clutters the interface and detracts from the app's core functionality.

AI features clutter my view and distract from using Notion as a centralized database for organization.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Notion: Notes, Tasks, AI
Notion receives mixed feedback. Users appreciate its organizational capabilities and versatility, with many praising its ability to centralize tasks and notes. However, some users are frustrated with recent AI features, bugs, and issues with offline functionality.

#2 RUNNER UP

Trello
Trello is highly praised for its simplicity and effectiveness in project management. Users appreciate its visual organization and ease of use, making it a favorite for both personal and professional tasks. However, some users wish for better offline functionality and more customization options.

#3 Straggler

Microsoft OneNote
Microsoft OneNote is well-regarded for its comprehensive note-taking features and seamless integration across devices. Users enjoy its versatility and the ability to sync notes, though some find the mobile app lacking compared to the desktop version.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Notion: Notes, Tasks, AI
#1 Users Choice
Notion receives mixed feedback. Users appreciate its organizational capabilities and versatility, with many praising its ability to centralize tasks and notes. However, some users are frustrated with recent AI features, bugs, and issues with offline functionality.
Trello
#2 Runner-up
Trello is highly praised for its simplicity and effectiveness in project management. Users appreciate its visual organization and ease of use, making it a favorite for both personal and professional tasks. However, some users wish for better offline functionality and more customization options.
Microsoft OneNote
#3 Straggler
Microsoft OneNote is well-regarded for its comprehensive note-taking features and seamless integration across devices. Users enjoy its versatility and the ability to sync notes, though some find the mobile app lacking compared to the desktop version.

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Nuggets

Major Highlights of the Week

Login Instability
Users experience random logouts across devices, disrupting workflow and causing frustration. This issue is particularly concerning for long-term users who rely on Notion for business operations.
The app logs me out randomly from different devices, making it hard to maintain a seamless workflow.
Widget Malfunction
Recent updates have caused iOS widgets to become non-functional, displaying setup prompts without resetting. This diminishes the app's utility for users who rely on widgets for quick access.
All my widgets just say 'tap and hold to set up' but won't reset, making them unusable.
Offline Limitations
The lack of offline functionality raises concerns about data reliability and accessibility during internet outages. Users are worried about the inability to access and save notes locally.
Without offline access, I can't use Notion during internet outages, which affects my work.
iPad Usability Issues
The iPad version of Notion lacks functionality, such as dragging blocks, making it less usable compared to desktop versions. This inconsistency affects user experience and productivity on mobile devices.
Using Notion on iPad is frustrating because I can't drag blocks, unlike on my laptop.
Data Loss Concerns
Users report losing unsaved data when connectivity is interrupted, with no recovery options available. This persistent issue over time has led some users to consider alternative platforms.
I've lost notes multiple times due to connectivity issues, and Notion couldn't recover them.
AI Feature Overload
The introduction of AI features is seen as clutter by some users, detracting from the core functionality of the app. Users who prefer a straightforward note-taking experience find AI elements distracting.
AI features clutter my view and distract from the main purpose of organizing my notes.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Login Instability
Users experience random logouts across devices, disrupting workflow and causing frustration. This issue is particularly concerning for long-term users who rely on Notion for business operations.
Widget Malfunction
Recent updates have caused iOS widgets to become non-functional, displaying setup prompts without resetting. This diminishes the app's utility for users who rely on widgets for quick access.
Offline Limitations
The lack of offline functionality raises concerns about data reliability and accessibility during internet outages. Users are worried about the inability to access and save notes locally.
iPad Usability Issues
The iPad version of Notion lacks functionality, such as dragging blocks, making it less usable compared to desktop versions. This inconsistency affects user experience and productivity on mobile devices.
Data Loss Concerns
Users report losing unsaved data when connectivity is interrupted, with no recovery options available. This persistent issue over time has led some users to consider alternative platforms.
AI Feature Overload
The introduction of AI features is seen as clutter by some users, detracting from the core functionality of the app. Users who prefer a straightforward note-taking experience find AI elements distracting.

Quotes of the week

Hear from some of the most impactful users to drive changes

After trying multiple note and collaboration apps, Notion stands out as my favorite. The ability to create templates and share information in real-time is invaluable, and I'm considering upgrading to the paid version as my team grows.
Mind_Forge
Week of April 9th, 2025
Notion is an incredible platform with endless possibilities. I've transformed my Real Estate business analytics and client-facing sites with it, and I hope they continue to develop the app's capabilities.
Fs1 app hater
Week of April 9th, 2025
I've been using Notion for 5 years and it's essential for my daily work and personal planning. The mobile app has improved, and the ability to customize and integrate other apps makes it the greatest platform ever.
sequoyacf
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
After trying multiple note and collaboration apps, Notion stands out as my favorite. The ability to create templates and share information in real-time is invaluable, and I'm considering upgrading to the paid version as my team grows.
Candice Wu
App Store
Notion is an incredible platform with endless possibilities. I've transformed my Real Estate business analytics and client-facing sites with it, and I hope they continue to develop the app's capabilities.
Kelly Williams
Google Play
I've been using Notion for 5 years and it's essential for my daily work and personal planning. The mobile app has improved, and the ability to customize and integrate other apps makes it the greatest platform ever.
Koray Okumus
Google Play

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