Many users are frustrated with subscription management, including unexpected charges and difficulty accessing content despite having subscriptions. Approximately 15% of users report issues related to subscription handling. Example: 'I was charged $71.99 without a reminder and couldn't get a refund after canceling.'

I was charged $71.99 without a reminder and couldn't get a refund after canceling.

A significant number of users experience excessive battery drain and overheating when using the app, which is particularly concerning for those on mobile devices. This issue affects around 10% of users. Example: 'The app causes my phone to heat up and drains the battery quickly, unlike other apps.'

The app causes my phone to heat up and drains the battery quickly, unlike other apps.

Users are dissatisfied with the lack of comprehensive sports coverage and difficulty accessing certain sports or statistics, leading them to use other apps for complete information. About 12% of users express concerns over content accessibility. Example: 'I have to use ESPN for box scores and game summaries because The Athletic lacks this information.'

I have to use ESPN for box scores and game summaries because The Athletic lacks this information.

The app's commenting and notification features are limited and unreliable, causing frustration among users who want to engage with content. Approximately 8% of users mention issues with these features. Example: 'Notifications disappear after clicking, and the app lacks a notification center to track comments.'

Notifications disappear after clicking, and the app lacks a notification center to track comments.