A significant number of users report being charged without their consent, often after signing up for a free trial or making a small initial payment. Approximately 20% of users seem to experience unexpected charges, leading to frustration and distrust towards the app.

I was charged $45 after canceling my service, and I never authorized this charge.

Many users find it challenging to cancel their subscriptions, with the process being described as convoluted and requiring multiple steps. This issue affects around 15% of users, causing them to feel trapped and leading to negative experiences.

I tried to cancel my account twice, but I keep getting charged every month.

Users frequently mention the high cost of services within the app, particularly the psychic readings, which are charged per minute. This pricing model is seen as excessive by about 10% of users, who feel that the app is a cash grab.

Spending $9.99 every few minutes is wasteful, and the time doesn't make sense.

Some users express disappointment with the limited features available during the free trial, expecting more comprehensive access. Approximately 10% of users feel misled by the initial offerings, which do not include many of the app's main features.

The free trial seemed to include nothing, and I can't find a description of the features you unlock.