A significant number of users, approximately 30%, report issues with the app not registering clock-ins and clock-outs, leading to missed punches and incorrect time tracking. This problem is exacerbated by unreliable Wi-Fi connections, making the app less user-friendly for employees who rely on accurate timekeeping.

The app often fails to register my clock-ins, causing me to be marked late.

Around 25% of users experience frequent app crashes and glitches, which disrupts their ability to use essential features like accessing pay stubs and managing time cards. These technical issues lead to frustration and inefficiency, as users expect a reliable tool for managing their work-related tasks.

The app crashes often and glitches out, making it hard to use for work.

Approximately 20% of users complain about the app's slow performance, particularly on Android devices. This sluggishness affects the overall user experience, as it takes a long time for the app to load and respond, hindering productivity and causing dissatisfaction.

The app is slow and clunky, especially on Android, making it hard to use efficiently.

About 15% of users are frustrated by the limited access to features on the app compared to the website. This limitation means users cannot perform all necessary tasks on the mobile app, which is inconvenient for those who rely on mobile access for managing their work-related activities.

I can't access all features on the app that are available on the website, which is frustrating.