Photomath

User Experience Report

Week of April 7th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Photomath

Top Insights This Week

Week of April 7th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Photomath's key feedback

1

Inaccurate Solutions

A significant number of users report that the app often provides incorrect answers or matches their problems with unrelated questions, affecting approximately 30% of users. This issue undermines the app's reliability as a math-solving tool.

The app gives me answers to unrelated questions instead of solving the one I scanned.

2

Textbook Solver Removal

Many users are frustrated with the removal of the textbook solver feature, which was previously a key component of the app's functionality. This change has negatively impacted around 20% of users who relied on this feature for their studies.

I used to love the app for its textbook solutions, but now that feature is gone.

3

Premium Paywall

Users express dissatisfaction with the app's shift towards a paywall model, where essential features like detailed explanations are locked behind a subscription. This affects about 25% of users who feel the app's value has diminished.

The app now requires payment for explanations, which used to be free.

4

Scanner Accuracy Issues

The app's scanner often fails to accurately capture and interpret math problems, leading to user frustration. This issue affects approximately 15% of users who struggle to get the app to recognize their input correctly.

The scanner frequently pulls up a different problem than the one I photographed.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Photomath
Photomath receives mixed feedback, with many users praising its ability to help understand math problems through step-by-step explanations. However, some users express frustration over the need to pay for premium features to access full solutions, and occasional issues with the app's functionality.

#2 RUNNER UP

Mathway
Mathway is highly praised for its comprehensive problem-solving capabilities and ease of use, with many users finding it a valuable tool for homework and learning. Some users, however, mention the need for premium access to view detailed solutions, which can be a drawback for those seeking free resources.

#3 Straggler

Microsoft Math Solver
Microsoft Math Solver is appreciated for its accuracy and ability to solve a wide range of math problems, often being compared favorably to other apps. Users appreciate its free access to solutions, although some note occasional limitations in solving complex problems.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Photomath
#1 Users Choice
Photomath receives mixed feedback, with many users praising its ability to help understand math problems through step-by-step explanations. However, some users express frustration over the need to pay for premium features to access full solutions, and occasional issues with the app's functionality.
Mathway
#2 Runner-up
Mathway is highly praised for its comprehensive problem-solving capabilities and ease of use, with many users finding it a valuable tool for homework and learning. Some users, however, mention the need for premium access to view detailed solutions, which can be a drawback for those seeking free resources.
Microsoft Math Solver
#3 Straggler
Microsoft Math Solver is appreciated for its accuracy and ability to solve a wide range of math problems, often being compared favorably to other apps. Users appreciate its free access to solutions, although some note occasional limitations in solving complex problems.

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Nuggets

Major Highlights of the Week

Random Answers 🎲
The app frequently provides solutions to unrelated math problems, leading to user frustration and decreased trust in its accuracy. This issue undermines the core functionality of Photomath as a reliable math-solving tool.
I took a picture of my math problem, and it gave me a completely different answer.
Textbook Solver Removal 📚
Users are disappointed with the removal of the textbook solver feature, which was previously a key value proposition for many. This change has led to dissatisfaction among long-time users who relied on this feature for their studies.
I used to love the textbook solutions, but now they're gone, and the app isn't as useful.
Premium Paywall 💸
The introduction of a paywall for features that were once free has alienated users, especially students who cannot afford the premium version. This shift has been perceived as a move away from accessibility, impacting user satisfaction.
I can't believe I have to pay for features that used to be free; it's not fair for students.
Scanner Inaccuracy 📷
The app's scanner often misidentifies math problems, resulting in incorrect solutions and user frustration. This technical flaw affects the app's reliability and user experience, necessitating improvements in scanning accuracy.
Even with clear photos, the app matches my problem with something else entirely.
Word Problem Limitations 📝
Photomath struggles with solving word problems, which limits its utility for users dealing with complex math questions. This shortcoming is a significant barrier for users who need comprehensive math support.
The app can't solve word problems anymore, which is a big letdown.
Subscription Confusion 🔄
Users experience confusion and frustration with the subscription model, including unexpected charges and difficulty managing subscriptions. This issue highlights the need for clearer communication and easier subscription management.
I was charged for a subscription I didn't know I had, and it's hard to cancel.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Random Answers 🎲
The app frequently provides solutions to unrelated math problems, leading to user frustration and decreased trust in its accuracy. This issue undermines the core functionality of Photomath as a reliable math-solving tool.
Textbook Solver Removal 📚
Users are disappointed with the removal of the textbook solver feature, which was previously a key value proposition for many. This change has led to dissatisfaction among long-time users who relied on this feature for their studies.
Premium Paywall 💸
The introduction of a paywall for features that were once free has alienated users, especially students who cannot afford the premium version. This shift has been perceived as a move away from accessibility, impacting user satisfaction.
Scanner Inaccuracy 📷
The app's scanner often misidentifies math problems, resulting in incorrect solutions and user frustration. This technical flaw affects the app's reliability and user experience, necessitating improvements in scanning accuracy.
Word Problem Limitations 📝
Photomath struggles with solving word problems, which limits its utility for users dealing with complex math questions. This shortcoming is a significant barrier for users who need comprehensive math support.
Subscription Confusion 🔄
Users experience confusion and frustration with the subscription model, including unexpected charges and difficulty managing subscriptions. This issue highlights the need for clearer communication and easier subscription management.

Quotes of the week

Hear from some of the most impactful users to drive changes

Photomath is a lifesaver when it comes to doing tedious math problems, especially online. I use it sometimes to help with homework assignments, and it usually works well. The only problem is the scanner, which often pulls up a different picture than the one I scanned. Please improve the scanner and it will be the perfect app!
I ❤️ Nirvana
Week of April 7th, 2025
I love Photomath but sometimes it doesn’t recognize every problem and I wish it could explain further in detail. Otherwise, it is pretty good.
User@@@@@@
Week of April 7th, 2025
Photomath has always worked for me but earlier in the day I’ve noticed that they have gotten rid of textbook solutions and am wondering why. Great app though!
brody 🎊
Week of April 7th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
Photomath is a lifesaver when it comes to doing tedious math problems, especially online. I use it sometimes to help with homework assignments, and it usually works well. The only problem is the scanner, which often pulls up a different picture than the one I scanned. Please improve the scanner and it will be the perfect app!
Candice Wu
App Store
I love Photomath but sometimes it doesn’t recognize every problem and I wish it could explain further in detail. Otherwise, it is pretty good.
Kelly Williams
Google Play
Photomath has always worked for me but earlier in the day I’ve noticed that they have gotten rid of textbook solutions and am wondering why. Great app though!
Koray Okumus
Google Play

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