Picsart AI Photo Video Editor

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Picsart AI Photo Video Editor

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Picsart AI Photo Video Editor's key feedback

1

Premium Cost Barrier

Many users are frustrated with the high cost of premium features, which restricts access to basic editing tools and functions. Approximately 20% of users express dissatisfaction with the pricing model, feeling that it limits their ability to fully utilize the app without a subscription.

I used to love this app, but now I have to pay for everything, even basic editing tools.

2

Ad Intrusion

Users are experiencing issues with intrusive ads, some of which redirect them to potentially harmful websites. This affects around 10% of users, who find the ads disruptive and concerning for their device security.

I was editing when an ad took me to a fake website claiming I had a virus.

3

Glitchy Performance

The app's performance is hindered by glitches and crashes, particularly when using certain features like the erase/remove function. About 15% of users report these technical issues, which disrupt their editing process.

The app is glitchy; I often face issues when trying to delete something, and it crashes frequently.

4

Screenshot Restrictions

Users are frustrated by the inability to take screenshots of their creations without a premium subscription. This issue affects approximately 12% of users, who find it limiting and inconvenient.

I can't screenshot my work without buying premium, which is really frustrating.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Canva
Canva receives high praise for its user-friendly interface and versatility in design projects, making it a favorite among users for both personal and professional use. However, some users express dissatisfaction with the cost of the pro version.

#2 RUNNER UP

Picsart AI Photo Video Editor
Picsart is appreciated for its comprehensive editing tools and creative features, but users are frustrated with the increasing costs and glitches, particularly with the premium features and app stability.

#3 Straggler

Snapseed
Snapseed is favored for its simplicity and effectiveness in photo editing, with users appreciating its range of tools. However, recent updates have caused issues with file management, leading to some user dissatisfaction.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Canva
#1 Users Choice
Canva receives high praise for its user-friendly interface and versatility in design projects, making it a favorite among users for both personal and professional use. However, some users express dissatisfaction with the cost of the pro version.
Picsart AI Photo Video Editor
#2 Runner-up
Picsart is appreciated for its comprehensive editing tools and creative features, but users are frustrated with the increasing costs and glitches, particularly with the premium features and app stability.
Snapseed
#3 Straggler
Snapseed is favored for its simplicity and effectiveness in photo editing, with users appreciating its range of tools. However, recent updates have caused issues with file management, leading to some user dissatisfaction.

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Nuggets

Major Highlights of the Week

Screenshot Restriction
Users are frustrated by the inability to take screenshots of their creations without a premium subscription, which they find unreasonable and limiting for basic functionality.
I can't believe I have to pay just to take a screenshot of my work, it's ridiculous.
Ad Quality Concerns
There are concerns about malicious ads redirecting users to fake websites, posing security risks and damaging user trust.
I was redirected to a fake virus alert site, which is concerning for app security.
Glitchy Performance
The app experiences frequent glitches and crashes, particularly during basic editing tasks, leading to user dissatisfaction and perceived wasted investment in the app.
The app crashes often, making it frustrating to use despite paying for a membership.
Premium Cost Issues
Long-time users feel alienated by the increased costs and limitations on previously free features, leading to dissatisfaction and potential churn.
The app is now too expensive, and I have to pay for basic features that were once free.
Sticker Accessibility
The prominence of premium stickers over free options is perceived as a push towards monetization, frustrating users who seek more accessible creative tools.
Every time I try to use stickers, the app pushes premium options first, which feels greedy.
Background Transparency
The requirement for a premium subscription to access transparent backgrounds is disappointing to users who previously relied on this feature for free.
I can't use transparent backgrounds anymore without paying, which is a letdown.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Screenshot Restriction
Users are frustrated by the inability to take screenshots of their creations without a premium subscription, which they find unreasonable and limiting for basic functionality.
Ad Quality Concerns
There are concerns about malicious ads redirecting users to fake websites, posing security risks and damaging user trust.
Glitchy Performance
The app experiences frequent glitches and crashes, particularly during basic editing tasks, leading to user dissatisfaction and perceived wasted investment in the app.
Premium Cost Issues
Long-time users feel alienated by the increased costs and limitations on previously free features, leading to dissatisfaction and potential churn.
Sticker Accessibility
The prominence of premium stickers over free options is perceived as a push towards monetization, frustrating users who seek more accessible creative tools.
Background Transparency
The requirement for a premium subscription to access transparent backgrounds is disappointing to users who previously relied on this feature for free.

Quotes of the week

Hear from some of the most impactful users to drive changes

I used to love this app so much, but it’s completely ruined and I hate it. Now there’s ad after ad and I gotta pay for everything, which is so dumb. Basic editing things I gotta pay now. What a waste of potential.
BeeBreee
Week of April 9th, 2025
I’ve used PicsArt for years, since it was a web-based editor. Before the introduction of all the AI features, the editor worked quite well. Now, the erase/remove function is sloppy and smears. After every update or new added AI feature, the copy/move function fails to work.
tracyblackburn
Week of April 9th, 2025
I'm a content creator and this is one of the best apps I've seen to create thumbnails. I love this app.
Turtlechipz_GT
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I used to love this app so much, but it’s completely ruined and I hate it. Now there’s ad after ad and I gotta pay for everything, which is so dumb. Basic editing things I gotta pay now. What a waste of potential.
Candice Wu
App Store
I’ve used PicsArt for years, since it was a web-based editor. Before the introduction of all the AI features, the editor worked quite well. Now, the erase/remove function is sloppy and smears. After every update or new added AI feature, the copy/move function fails to work.
Kelly Williams
Google Play
I'm a content creator and this is one of the best apps I've seen to create thumbnails. I love this app.
Koray Okumus
Google Play

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