BeautyPlus - AI Photo Editor

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of BeautyPlus - AI Photo Editor's key feedback

Subscription Costs

Many users are frustrated with the shift to subscription-based access for features that were previously free, affecting approximately 20% of users. This change has led some to consider alternative apps that offer similar features at a lower cost.

The app used to have all features for free, but now you have to pay for most of them.

Ad Overload

A significant number of users, around 15%, are annoyed by the excessive ads, especially those that are difficult to exit, which disrupts the user experience and leads to app deletion.

I don't mind occasional ads, but being forced to watch casino ads repeatedly made me delete the app.

Billing Issues

Users have reported unexpected charges and difficulties with subscription cancellations, impacting about 10% of users. This has caused dissatisfaction and a lack of trust in the app's billing practices.

I subscribed with a trial and was charged almost $60 within minutes, with no customer service available.

Feature Malfunction

Some users, approximately 10%, experience issues with features not working as advertised, such as the removal tool making objects more obvious instead of removing them.

The removal feature doesn't work as shown in the app preview, making unwanted objects more glaring.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

PicsArt

PicsArt is praised for its comprehensive editing features and AI tools, making it a favorite among users for creative photo editing. However, some users express frustration over the app's subscription model and frequent ads, which they feel detract from the overall experience.

#2 RUNNER UP

BeautyPlus - AI Photo Editor

BeautyPlus receives mixed feedback; users appreciate its AI-powered beautification and editing tools, but many are dissatisfied with the subscription model and unexpected charges. Some users also report issues with the app's functionality, such as features not working as advertised.

#3 Straggler

YouCam Makeup

YouCam Makeup is well-received for its realistic makeup application and variety of beauty tools, making it popular among users who enjoy experimenting with different looks. However, some users are unhappy with the app's slow performance and the need to pay for premium features.

Nuggets

Major Highlights of the Week

Subscription Confusion

Users are experiencing unexpected charges and difficulties with subscription management, leading to frustration and financial inconvenience. This issue is exacerbated by unclear cancellation processes and unexpected auto-renewals.

I subscribed with the 3-day trial and was charged almost $60 within minutes!

Ad Overload

The app's reliance on ads, particularly repetitive and intrusive ones, is driving users to delete the app. This aggressive ad strategy is perceived as a deterrent to user retention.

I don’t mind the occasional ad, but repeated online casino ads made me delete the app.

Feature Paywall

Many users are frustrated that previously free features are now locked behind a paywall, diminishing the app's perceived value. This shift is prompting users to consider alternative apps that offer similar features for free.

This app used to have all features for free, now you have to pay for most of them.

AI Filter Issues

The AI filters are producing undesirable effects, such as adding mustaches to female subjects, which detracts from the user experience. This flaw in AI processing is causing dissatisfaction among users seeking reliable beautification tools.

Almost every time I use the AI filter, it gives the photo a mustache.

Ineffective Removal Tool

The removal tool fails to perform as advertised, often making unwanted objects more prominent rather than eliminating them. This discrepancy between marketing and actual performance is leading to user disappointment.

The removal feature makes unwanted objects more obvious instead of removing them.

Blurry Output

Recent updates have led to a decline in photo quality, with images appearing blurry post-editing. This degradation in output quality is causing users to question the app's reliability.

Since last month, all the pictures come out blurry.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Subscription Confusion

Ad Overload

The app's reliance on ads, particularly repetitive and intrusive ones, is driving users to delete the app. This aggressive ad strategy is perceived as a deterrent to user retention.

Feature Paywall

AI Filter Issues

Ineffective Removal Tool

Blurry Output

Recent updates have led to a decline in photo quality, with images appearing blurry post-editing. This degradation in output quality is causing users to question the app's reliability.

Quotes of the week

Hear from some of the most impactful users to drive changes

This app used to have all the features for free, but now you have to pay for most of them. It's disappointing because it was once a great app.

mixtapeU

Week of April 9th, 2025

I subscribed with the 3-day trial and was charged almost $60 within minutes! No customer service available. Don't recommend.

j a s m i n e 🦋

Week of April 9th, 2025

I got this app for the removal feature, but it doesn't work as shown in the app preview demo. It makes unwanted objects more obvious. Very disappointed.

Cjsl123

Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

This app used to have all the features for free, but now you have to pay for most of them. It's disappointing because it was once a great app.

Candice Wu

App Store

I subscribed with the 3-day trial and was charged almost $60 within minutes! No customer service available. Don't recommend.

Kelly Williams

Google Play

I got this app for the removal feature, but it doesn't work as shown in the app preview demo. It makes unwanted objects more obvious. Very disappointed.

Koray Okumus

Google Play

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User Experience Report

BeautyPlus - AI Photo Editor

Top Insights This Week

Subscription Costs

Ad Overload

Billing Issues

Feature Malfunction

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts