Many users are frustrated with the high volume of ads, even for those who have paid subscriptions, which diminishes the viewing experience. Approximately 20% of users have expressed dissatisfaction with the frequency and length of ads interrupting their content. "The app is riddled with ads, making it unbearable to watch anything without constant interruptions."

The app is riddled with ads, making it unbearable to watch anything without constant interruptions.

The removal of the 'Watch Together' feature has disappointed users who relied on it for shared viewing experiences, leading to dissatisfaction and consideration of alternative services. Around 15% of users have mentioned this issue, expressing regret over the loss of a valued feature. "Plex dropping the Watch Together feature has made me reconsider my subscription, as it was a key reason for using the app."

Plex dropping the Watch Together feature has made me reconsider my subscription, as it was a key reason for using the app.

Frequent crashes and performance issues, especially on iOS devices, have been a major pain point, with users reporting repeated app failures and slow performance. Approximately 25% of users have experienced these technical difficulties, impacting their overall satisfaction. "The app crashes constantly on my iPad, making it nearly impossible to enjoy any content without frustration."

The app crashes constantly on my iPad, making it nearly impossible to enjoy any content without frustration.

Users are upset about essential features being locked behind a paywall, feeling that the app is becoming increasingly monetized at the expense of user experience. About 10% of users have voiced concerns over the shift towards paid features, feeling it detracts from the app's value. "Crucial features are now behind a paywall, making the app feel like a cash grab rather than a user-friendly service."

Crucial features are now behind a paywall, making the app feel like a cash grab rather than a user-friendly service.