Pluto TV: Stream Movies/Shows

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insights Sign in

All Insights

TOP INSIGHTS

A weekly roundup of Pluto TV: Stream Movies/Shows's key feedback

Excessive Ads

A significant number of users, approximately 30%, are frustrated with the frequency and length of ads, which disrupt the viewing experience and make it less enjoyable compared to other streaming services.

The app has too many ads, making it feel like I'm watching more commercials than actual shows.

App Glitches

Around 20% of users report frequent glitches, such as the app freezing or not displaying video, which often requires restarting the app and disrupts the viewing experience.

The app glitches often, with sound playing but no picture, forcing me to restart multiple times.

Language Limitations

Approximately 10% of users are dissatisfied with the lack of language options, as content is often only available in the local language without the option for original language or subtitles.

Living in Germany, I can't watch shows in English as everything is dubbed in German without an option for subtitles.

Repetitive Content

About 15% of users are unhappy with the repetitive nature of the content, as the same episodes and movies are shown repeatedly without enough new additions.

The app keeps showing the same episodes of Maury and other shows on a loop, which gets boring quickly.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Tubi

Tubi is highly praised for its vast library of free movies and TV shows, offering a nostalgic experience with classic content. However, users express frustration with the frequency and repetitiveness of ads, which can disrupt the viewing experience.

#2 RUNNER UP

Pluto TV: Stream Movies/Shows

Pluto TV receives mixed feedback, with users appreciating its free access to a wide range of channels and content. However, technical issues such as app crashes, excessive ads, and playback problems are common complaints, affecting the overall user experience.

#3 Straggler

Xumo

Xumo is appreciated for its free streaming service and variety of content, but users are frustrated by the lack of a search function and frequent technical issues. The app's interface and ad frequency are also points of contention among users.

Nuggets

Major Highlights of the Week

Ad Overload

Excessive advertisements disrupt viewing, with ads appearing every 8 minutes, making the experience frustrating and less enjoyable.

The app is filled with ads, making it unbearable to watch anything.

Language Limitations

Users in non-English speaking countries face issues with content being dubbed without options for original language or subtitles, limiting accessibility.

In Germany, everything is dubbed in German with no option for English or subtitles.

App Glitches

Frequent app glitches result in sound without picture and require multiple restarts, severely impacting usability and user satisfaction.

The app glitches 35% of the time, often needing a restart to function.

Repetitive Content

The app frequently repeats the same episodes and movies, leading to a stale viewing experience and user dissatisfaction.

The same episodes of Maury are shown repeatedly without new content.

Unwanted Autoplay

The app automatically starts playing content upon opening, with no option to disable this feature, causing user frustration.

Opening the app automatically starts playing content, and there's no setting to turn this off.

Commercial Timing

The commercial indicator no longer shows the remaining time, leaving users uncertain about ad duration and disrupting the viewing experience.

The commercial circle no longer indicates how much time is left for ads.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Ad Overload

Excessive advertisements disrupt viewing, with ads appearing every 8 minutes, making the experience frustrating and less enjoyable.

Language Limitations

Users in non-English speaking countries face issues with content being dubbed without options for original language or subtitles, limiting accessibility.

App Glitches

Frequent app glitches result in sound without picture and require multiple restarts, severely impacting usability and user satisfaction.

Repetitive Content

The app frequently repeats the same episodes and movies, leading to a stale viewing experience and user dissatisfaction.

Unwanted Autoplay

The app automatically starts playing content upon opening, with no option to disable this feature, causing user frustration.

Commercial Timing

The commercial indicator no longer shows the remaining time, leaving users uncertain about ad duration and disrupting the viewing experience.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app glitches 35% of the time, with sound but no picture. Often, I have to switch to another service because many channels won't work, and the Channel guide has similar issues.

Ichiban Oyabun

Week of April 9th, 2025

I love this app, but they keep showing the same episodes of Maury from years ago. Please change the episodes and add new ones, as I notice the repetition.

LovelyPisces84

Week of April 9th, 2025

The app used to be good, but now there are so many commercials that it's not worth watching. I feel like I'm watching more ads than shows.

jdigi411

Week of April 9th, 2025

Start your 14-day free trial today.

Chat to sales

Get started

The quotes of the week

Hear from some of the most impactful users to drive changes

The app glitches 35% of the time, with sound but no picture. Often, I have to switch to another service because many channels won't work, and the Channel guide has similar issues.

Candice Wu

App Store

I love this app, but they keep showing the same episodes of Maury from years ago. Please change the episodes and add new ones, as I notice the repetition.

Kelly Williams

Google Play

The app used to be good, but now there are so many commercials that it's not worth watching. I feel like I'm watching more ads than shows.

Koray Okumus

Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore

User Experience Report

Pluto TV: Stream Movies/Shows

Top Insights This Week

Excessive Ads

App Glitches

Language Limitations

Repetitive Content

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts