PopBookings Talent

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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All Insights

TOP INSIGHTS

A weekly roundup of PopBookings Talent's key feedback

App Crashes

A significant number of users experience frequent app crashes, particularly when trying to respond to job invites or edit information, affecting their ability to manage bookings effectively. Approximately 30% of users report this issue.

Every time I try to open something or edit it, the app crashes and closes out.

Disorganized Interface

Users find the app's interface disorganized, making it difficult to navigate and manage bookings, which adds to the chaos of the hiring process. Around 20% of users are affected by this issue.

The app's organization adds to the chaos, and confirmed bookings don't get added correctly to the calendar.

Privacy Concerns

Some users are concerned about privacy, particularly regarding the display of personal addresses and the inability to delete accounts, which leaves personal information exposed. This issue affects about 10% of users.

It's not OK to have people's addresses displayed and impossible to delete the account, leaving personal info exposed.

Messaging Glitches

Users report glitches in the messaging feature, which hampers communication with agencies and affects their response rate. Approximately 15% of users experience this problem.

Glitches a lot when receiving and sending messages, affecting my response rate.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

GigSmart

GigSmart receives mixed feedback, with users praising its ease of use, quick payments, and availability of jobs. However, some users report issues with job availability, technical glitches, and poor customer service.

#2 RUNNER UP

PopBookings Talent

PopBookings Talent has a mix of positive and negative reviews. Users appreciate the app's improved interface and ease of finding jobs, but many report frequent crashes, glitches, and issues with communication features.

#3 Straggler

StaffMate

StaffMate is criticized for its confusing interface and lack of user-friendly features. Users report issues with notifications and difficulty managing multiple employers, although some appreciate its straightforward scheduling capabilities.

Nuggets

Major Highlights of the Week

Account Deletion Issue

Users are unable to delete their accounts due to the keyboard obstructing the selection button, leaving personal information exposed. This presents a significant privacy concern that needs immediate attention.

The keyboard covers the selection to delete the account, making it impossible to remove personal info.

App Crashes

Frequent app crashes occur when users attempt to respond to job invites or edit information, negatively impacting response rates and user experience. This instability undermines the app's reliability for job management.

Every time I try to respond to a job, the app crashes, affecting my response rate.

Communication Glitches

The messaging feature is glitchy, causing difficulties in sending and receiving messages, which hampers effective communication between agencies and talent. This issue disrupts the core functionality of the app.

Glitches a lot when receiving and sending messages, making communication difficult.

Calendar Integration Flaws

The calendar feature fails to correctly integrate booking details, resulting in jumbled and scrambled information. This flaw prevents users from effectively organizing their schedules.

Confirmed bookings don't add correctly to the calendar, with information getting scrambled.

Job Details Clarity

Users struggle with accessing comprehensive job details such as wage, agency, and location, leading to disorganization. Enhancing the visibility of these details would streamline the job selection process.

Having to open multiple things to get job details is cumbersome and disorganized.

Loading Issues

The app fails to load essential components like job listings and profiles, resulting in blank screens and login issues. This severely limits the app's usability and frustrates users.

Nothing will load, not even jobs or my profile, just blank screens.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Account Deletion Issue

App Crashes

Communication Glitches

Calendar Integration Flaws

The calendar feature fails to correctly integrate booking details, resulting in jumbled and scrambled information. This flaw prevents users from effectively organizing their schedules.

Job Details Clarity

Loading Issues

The app fails to load essential components like job listings and profiles, resulting in blank screens and login issues. This severely limits the app's usability and frustrates users.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for finding work quickly, but the user interface needs to be more intuitive for better communication between agencies and talent. Also, the calendar feature doesn't work properly, making it hard to organize bookings.

jman98

Week of April 9th, 2025

I loved the fresh new look of the app, but now nothing loads. I can't see jobs or my profile, and logging back in doesn't help. This is a disaster!

Ashlovey

Week of April 9th, 2025

PopBookings, please fix the bugs. My response rate has dropped because the app crashes every time I try to respond to a job.

chellikewow

Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

I loved the fresh new look of the app, but now nothing loads. I can't see jobs or my profile, and logging back in doesn't help. This is a disaster!

Kelly Williams

Google Play

PopBookings, please fix the bugs. My response rate has dropped because the app crashes every time I try to respond to a job.

Koray Okumus

Google Play

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User Experience Report

PopBookings Talent

Top Insights This Week

App Crashes

Disorganized Interface

Privacy Concerns

Messaging Glitches

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts