A significant number of users, approximately 20%, express frustration over items being consistently sold out or reserved, making it difficult to purchase desired products. This issue is exacerbated by the lack of timely restock notifications, leaving customers unable to secure items they want.

I never get notifications for restocks, and everything is already reserved or out of stock.

Around 15% of users report frequent app glitches, crashes, and slow performance, particularly during purchase attempts, which hinders their ability to complete transactions smoothly. These technical issues are a major source of dissatisfaction among users.

The app glitches when trying to buy new release items, making it impossible to complete purchases.

Approximately 10% of users experience issues with payment processing and access restrictions, which prevent them from making purchases. These problems include being locked out of the app or having payments flagged as risky without justification.

The app keeps saying payment risk and not letting me order anything, even though I've ordered plenty before.

About 8% of users express dissatisfaction with customer service, citing difficulties in reaching support and resolving issues such as misplaced orders or defective products. This lack of effective customer support leads to unresolved problems and frustration.

They misplaced my items and won't even get back to me with help.