PrizePicks - Fantasy Sports
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users, approximately 20%, report difficulties withdrawing their funds, with some accounts being flagged or disabled without clear reasons. This has led to frustration and accusations of the app being a scam. "I tried multiple ways to withdraw my money, but none worked, even after contacting support."
2
Around 15% of users express dissatisfaction with customer service, citing long wait times and unhelpful responses that fail to resolve issues. This has left many feeling unsupported and ignored. "Customer service is terrible, they take hours and make simple issues complicated."
3
Approximately 10% of users have experienced problems with referral bonuses and promotional offers not being honored, despite following the necessary steps. This has led to disappointment and a loss of trust. "I used a referral code but received no bonuses, and support was no help."
4
About 5% of users report unauthorized transactions, where money is taken from their accounts without their consent or proper crediting to their PrizePicks balance. This has caused significant concern over account security. "PrizePicks withdrew money from my bank without my consent, and it wasn't even credited to my account."
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.
Search for product issues and validate hypotheses.
Receive an AI summary, relevant tickets, sentiment and more.
Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.
Transform feedback into actionable trends and categories.
Use AI to turn feedback into impactful business actions.
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
Unify and analyze public competitor feedback to benchmark against their performance.
Learn from competitors' strengths and avoid their mistakes.
Create monthly SWOT comparisons.
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
14 day free trial of paid features
Migrate your feedback in one-click