A significant number of users, approximately 20%, report issues with emails not loading or appearing in the inbox until the cache is cleared or the app is refreshed. This problem affects the app's core functionality, causing frustration among users who expect timely access to their emails.

The app shows notifications for new emails, but they don't appear in the inbox until I manually refresh.

Around 10% of users experience difficulties with the search feature, which fails to locate emails even when the correct sender names are entered. This issue hampers the usability of the app, as reliable search is essential for managing emails effectively.

The search bar doesn't work properly, making it hard to find emails by sender names.

Approximately 15% of users report frequent app crashes and freezes, particularly when composing messages or navigating away from the app. This instability disrupts the user experience and requires users to restart the app frequently.

The app crashes every time I compose a message, forcing me to restart and lose progress.

About 5% of users express dissatisfaction with the limitations of the free tier, feeling that essential features are locked behind a paywall. This perception of a 'walled-garden' can deter users who seek a fully functional free email service.

Basic organization tools are locked behind a paywall, making the free tier less usable.