Many users report frequent disconnections and difficulties in maintaining a stable connection, affecting approximately 20% of users. This issue often requires users to manually reconnect or switch servers, leading to frustration and a poor user experience.

The VPN frequently disconnects and struggles to reconnect, requiring me to select a limited number of countries and services until a stable connection is established.

Users in China face significant challenges accessing Proton VPN, with reports of the app and website being restricted. This affects around 10% of users, particularly those in regions with strict internet regulations.

Proton VPN apple app have been restricted in China, making it unusable.

The free version of Proton VPN is criticized for its limitations, such as random server selection and constant prompts to upgrade, impacting about 15% of users who expect more flexibility without a paid plan.

The free plan used to allow selecting a few places, but now it's completely random, which is frustrating.

The Smart Protocol feature is causing connectivity problems and is perceived as unreliable by approximately 5% of users. It often results in being blocklisted or experiencing unstable connections.

The Smart Protocol causes nothing but trouble, leading to blocklisted connections and should be removed.