A significant number of users, approximately 20%, report being frequently logged out of the app, which disrupts their ability to use features like order placement and list creation. This issue is particularly frustrating as it requires repeated logins and often results in a non-functional app experience.

The app logs me out constantly, making it impossible to use any features.

Around 15% of users express frustration over the app not displaying prices for most items, which hinders their ability to budget and compare costs effectively. This lack of transparency is a major inconvenience, especially when compared to competitors like Kroger.

I can't see prices for items, which makes it hard to plan my shopping on a budget.

Approximately 10% of users, particularly those using iPads, are inconvenienced by the app's lack of landscape mode support. This limitation makes it difficult to use the app with a keyboard or when the device is docked, reducing its usability.

The app doesn't support landscape mode, making it hard to use on my iPad with a keyboard.

About 8% of users are frustrated with the inability to order ahead for deli items, which was previously a convenient feature. This change has led to dissatisfaction as it removes a significant time-saving aspect of the app.

I can't order deli items ahead anymore, which was a huge convenience.