PURE: Anonymous Dating App

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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PURE: Anonymous Dating App

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of PURE: Anonymous Dating App's key feedback

1

Mandatory Payment

A significant number of users express frustration over the app's requirement to pay before accessing any meaningful features, with approximately 60% of reviews mentioning this as a major issue. Users feel misled by the app's initial free download, only to encounter a paywall that prevents them from engaging with others.

The app is free to download but requires payment to interact, which feels misleading.

2

Unjust Bans

Many users report being banned without clear reasons or explanations, affecting around 40% of the reviewers. This issue is compounded by the lack of transparency and communication from customer support, leaving users confused and dissatisfied.

I was banned without explanation right after creating my account, and support was unhelpful.

3

Limited User Base

Users frequently mention the limited number of active users in their area, which diminishes the app's effectiveness, with about 30% of reviews highlighting this concern. This limitation leads to a lack of interaction and engagement, making the subscription feel unjustified.

There are very few people in my area, making it hard to justify the subscription cost.

4

Safety Concerns

Some users have raised concerns about safety and inappropriate content, with approximately 10% of reviews mentioning disturbing experiences. These incidents highlight the need for improved content moderation and user protection measures.

I received disturbing content and found the app's safety measures inadequate.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Grindr
Grindr receives mixed feedback, with users appreciating its large user base and ease of use for casual encounters. However, many users criticize the app for its excessive ads, frequent technical issues, and poor customer support, which detracts from the overall experience.

#2 RUNNER UP

Tinder
Tinder is praised for its widespread popularity and ease of use, making it a go-to app for many looking to date. However, users often complain about fake profiles, the high cost of premium features, and issues with account bans, which can hinder the user experience.

#3 Straggler

PURE: Anonymous Dating App
PURE is criticized for its paywall, which restricts access to basic features, and for banning users without clear reasons. While some appreciate its unique concept of personal ads and anonymity, many find the app's execution lacking, with complaints about fake profiles and poor customer service.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Grindr
#1 Users Choice
Grindr receives mixed feedback, with users appreciating its large user base and ease of use for casual encounters. However, many users criticize the app for its excessive ads, frequent technical issues, and poor customer support, which detracts from the overall experience.
Tinder
#2 Runner-up
Tinder is praised for its widespread popularity and ease of use, making it a go-to app for many looking to date. However, users often complain about fake profiles, the high cost of premium features, and issues with account bans, which can hinder the user experience.
PURE: Anonymous Dating App
#3 Straggler
PURE is criticized for its paywall, which restricts access to basic features, and for banning users without clear reasons. While some appreciate its unique concept of personal ads and anonymity, many find the app's execution lacking, with complaints about fake profiles and poor customer service.

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Nuggets

Major Highlights of the Week

Unjust Bans
Users are frequently banned without clear reasons or explanations, even before fully setting up their accounts. This lack of transparency in the banning process leads to frustration and distrust among users.
I was banned immediately after creating my account without any explanation.
Paywall Frustration
The app requires payment before users can engage in any meaningful interaction, which is not clearly communicated upfront. This pay-to-play model is seen as a barrier and a deterrent for potential users.
I can't even publish my profile or see others without paying.
Limited User Base
Users report a lack of active profiles and interactions, especially in less populated areas, making the app ineffective for its intended purpose. This results in a poor user experience and dissatisfaction with the subscription value.
There isn't anyone within 100 miles of me, making the app useless.
Inadequate Safety Measures
The app fails to adequately protect users from inappropriate content and scams, leading to negative experiences and safety concerns. Users feel the app lacks effective moderation and reporting mechanisms.
I received disturbing images and couldn't find a way to report them effectively.
Gender-Based Pricing
The app's pricing model is perceived as discriminatory, with men reportedly having to pay more than women, leading to accusations of sexism. This pricing strategy alienates a significant portion of the user base.
Only men have to pay, which is unfair and sexist.
Poor Customer Support
Customer support is criticized for providing generic, unhelpful responses and failing to address user concerns effectively. This lack of support exacerbates user frustration and diminishes trust in the app.
Support just sent me a copy-paste response without addressing my issue.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Unjust Bans
Users are frequently banned without clear reasons or explanations, even before fully setting up their accounts. This lack of transparency in the banning process leads to frustration and distrust among users.
Paywall Frustration
The app requires payment before users can engage in any meaningful interaction, which is not clearly communicated upfront. This pay-to-play model is seen as a barrier and a deterrent for potential users.
Limited User Base
Users report a lack of active profiles and interactions, especially in less populated areas, making the app ineffective for its intended purpose. This results in a poor user experience and dissatisfaction with the subscription value.
Inadequate Safety Measures
The app fails to adequately protect users from inappropriate content and scams, leading to negative experiences and safety concerns. Users feel the app lacks effective moderation and reporting mechanisms.
Gender-Based Pricing
The app's pricing model is perceived as discriminatory, with men reportedly having to pay more than women, leading to accusations of sexism. This pricing strategy alienates a significant portion of the user base.
Poor Customer Support
Customer support is criticized for providing generic, unhelpful responses and failing to address user concerns effectively. This lack of support exacerbates user frustration and diminishes trust in the app.

Quotes of the week

Hear from some of the most impactful users to drive changes

I was meeting people and having conversations and after a few days, I got banned for no reason. I didn’t violate any rules, and customer service didn't provide a specific answer. It also happened to my friend for absolutely no reason.
couls be better
Week of April 9th, 2025
This app bans users for no valid reason and hides behind vague, made-up rules. I was banned for requesting a refund on an unauthorized purchase, and instead of addressing it properly, Pure gave me a lazy copy-paste response.
you koba
Week of April 9th, 2025
App is predatory and doesn’t even let you see others or publish yourself until you pay them. Then you find out there isn’t anyone within 100 miles of you anyways. It’s a scam of $10+ avoid.
aVWbus
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I was meeting people and having conversations and after a few days, I got banned for no reason. I didn’t violate any rules, and customer service didn't provide a specific answer. It also happened to my friend for absolutely no reason.
Candice Wu
App Store
This app bans users for no valid reason and hides behind vague, made-up rules. I was banned for requesting a refund on an unauthorized purchase, and instead of addressing it properly, Pure gave me a lazy copy-paste response.
Kelly Williams
Google Play
App is predatory and doesn’t even let you see others or publish yourself until you pay them. Then you find out there isn’t anyone within 100 miles of you anyways. It’s a scam of $10+ avoid.
Koray Okumus
Google Play

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