Quizlet: Study with Flashcards

User Experience Report

Week of April 7th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Quizlet: Study with Flashcards's key feedback

App Crashes

A significant number of users, approximately 20%, report frequent app crashes, especially during tests, which disrupts their study sessions and causes frustration. This issue is particularly concerning for those who rely on the app for uninterrupted study time.

The app crashes constantly while taking the test, making it unusable.

Premium Paywall

Around 25% of users express dissatisfaction with the shift towards a premium model, where previously free features are now locked behind a paywall, limiting access to essential study tools without a subscription.

It's disappointing that I can't use the learn feature unlimited without premium, making it pretty useless.

Formatting Issues

Approximately 10% of users are frustrated with formatting issues when uploading documents, as the app alters the original format, which affects the usability of study materials.

Whenever I upload docs, it doesn’t show the exact format, which is frustrating.

Unskippable Ads

About 15% of users are annoyed by the frequent unskippable ads that interrupt their study flow, making it difficult to concentrate and effectively use the app for learning.

The 15-second unskippable ads every 15 cards are very annoying and disrupt my study sessions.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Anki

Anki receives overwhelmingly positive feedback for its effectiveness in helping users memorize information across various subjects, including languages and professional exams. Users appreciate its flexibility, customization options, and the fact that it is free on Android, although some mention a learning curve.

#2 RUNNER UP

Quizlet: Study with Flashcards

Quizlet is praised for its comprehensive features and effectiveness in improving study outcomes, but users express frustration over the paywall for premium features and frequent ads. While many find it a valuable tool for studying, others are disappointed by the shift from free to paid services and technical glitches.

#3 Straggler

Brainscape

Brainscape is appreciated for its user-friendly interface and effectiveness in helping users study, particularly for language learning and professional certifications. However, some users find the app expensive and note that certain features are locked behind a subscription, which can be a drawback for those seeking a free solution.

Nuggets

Major Highlights of the Week

Frequent Crashes

The app frequently crashes during study sessions, disrupting the learning process and causing frustration. Users experience app shutdowns, especially during tests, leading to lost progress.

The app freezes during the test, forcing me to restart.

Format Issues

Uploaded documents do not retain their original format, leading to confusion and misrepresentation of study materials. Users are frustrated with the altered layout and content of their uploaded documents.

Whenever I upload docs it doesn’t show the exact format and I hate that!

Premium Paywall

Essential features that were once free are now locked behind a premium subscription, limiting access to effective study tools. Users feel that the paywall is unfair and diminishes the app's value.

I can't use the learn feature unlimited and it literally teaches me nothing in 1-2 rounds that are free.

Offline Access Bug

Downloaded flashcard sets are not accessible offline, contradicting the app's promise of offline study capabilities. This bug affects users who rely on offline access during travel.

I can’t get the app to see anything downloaded for offline use.

Unskippable Ads

Frequent unskippable ads interrupt study sessions, reducing the app's usability and causing annoyance. The ads appear too often, hindering the flow of studying.

Except for the 15 second unskippable ads every 15 cards.

Inaccurate Content

Some study materials contain incorrect or nonsensical answers, undermining the app's reliability as a study tool. Users encounter errors in diagrams and multiple-choice questions.

A lot of answers made no sense whatsoever.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Frequent Crashes

The app frequently crashes during study sessions, disrupting the learning process and causing frustration. Users experience app shutdowns, especially during tests, leading to lost progress.

Format Issues

Premium Paywall

Essential features that were once free are now locked behind a premium subscription, limiting access to effective study tools. Users feel that the paywall is unfair and diminishes the app's value.

Offline Access Bug

Downloaded flashcard sets are not accessible offline, contradicting the app's promise of offline study capabilities. This bug affects users who rely on offline access during travel.

Unskippable Ads

Frequent unskippable ads interrupt study sessions, reducing the app's usability and causing annoyance. The ads appear too often, hindering the flow of studying.

Inaccurate Content

Some study materials contain incorrect or nonsensical answers, undermining the app's reliability as a study tool. Users encounter errors in diagrams and multiple-choice questions.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app crashes constantly while taking the test, making it frustrating to use. This issue needs urgent attention to improve user experience.

N_H777

Week of April 7th, 2025

I love Quizlet, but the paywall for features that used to be free is disappointing. It feels like a money grab, and the ads are intrusive, making it harder to study.

JGood,,,

Week of April 7th, 2025

The app is great for studying, but it glitches and crashes frequently, especially during tests. This disrupts the learning process and needs fixing.

kan2976

Week of April 7th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app crashes constantly while taking the test, making it frustrating to use. This issue needs urgent attention to improve user experience.

Candice Wu

App Store

I love Quizlet, but the paywall for features that used to be free is disappointing. It feels like a money grab, and the ads are intrusive, making it harder to study.

Kelly Williams

Google Play

The app is great for studying, but it glitches and crashes frequently, especially during tests. This disrupts the learning process and needs fixing.

Koray Okumus

Google Play

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User Experience Report

Quizlet: Study with Flashcards

Top Insights This Week

App Crashes

Premium Paywall

Formatting Issues

Unskippable Ads

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

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