Quran.com

User Experience Report

Week of April 9th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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Quran.com

Top Insights This Week

Week of April 9th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Quran.com's key feedback

1

Subscription Costs

A significant number of users are frustrated with the introduction of subscription fees for features that were previously free, such as downloading and using the timer. Approximately 15% of users have expressed dissatisfaction with this change, feeling that it commercializes access to the Quran. "I can't even put the timer on anymore without paying, which is disappointing."

I can't even put the timer on anymore without paying, which is disappointing.

2

Ad Content Issues

Some users are upset about inappropriate ads appearing within the app, which they find offensive and distracting from their spiritual experience. This issue affects about 10% of users, who have reported seeing ads with inappropriate content. "Seeing inappropriate ads while using a Quran app is unacceptable and distracting."

Seeing inappropriate ads while using a Quran app is unacceptable and distracting.

3

App Refreshing

Users have reported that the app refreshes every time they exit, causing them to lose their place and settings, which is inconvenient for about 8% of users. This issue disrupts the user experience, especially when trying to continue from where they left off. "Every time I exit the app, it refreshes, and I lose my place."

Every time I exit the app, it refreshes, and I lose my place.

4

Translation and Tafseer Bugs

There are complaints about translations and tafseer not working properly, with users needing to re-download them frequently. This affects around 5% of users, who find it frustrating to repeatedly download content. "Translations and tafseer disappear and need to be re-downloaded every time I open the app."

Translations and tafseer disappear and need to be re-downloaded every time I open the app.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Quran Pro
Quran Pro is highly praised for its user-friendly interface, high-quality audio, and comprehensive features that enhance the spiritual journey of users. Many appreciate the variety of reciters and the ability to create custom playlists, although some users have noted issues with offline access and occasional bugs.

#2 RUNNER UP

Muslim Pro
Muslim Pro receives mixed feedback, with users appreciating its comprehensive features like prayer times and Quranic recitations. However, there are significant concerns about privacy issues and the presence of ads, which detract from the overall user experience.

#3 Straggler

Quran.com
Quran.com is generally well-received for its accessibility and ease of use, providing a straightforward platform for reading and understanding the Quran. Users appreciate its simplicity, though some suggest improvements in features like offline access and additional recitation options.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Quran Pro
#1 Users Choice
Quran Pro is highly praised for its user-friendly interface, high-quality audio, and comprehensive features that enhance the spiritual journey of users. Many appreciate the variety of reciters and the ability to create custom playlists, although some users have noted issues with offline access and occasional bugs.
Muslim Pro
#2 Runner-up
Muslim Pro receives mixed feedback, with users appreciating its comprehensive features like prayer times and Quranic recitations. However, there are significant concerns about privacy issues and the presence of ads, which detract from the overall user experience.
Quran.com
#3 Straggler
Quran.com is generally well-received for its accessibility and ease of use, providing a straightforward platform for reading and understanding the Quran. Users appreciate its simplicity, though some suggest improvements in features like offline access and additional recitation options.

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Nuggets

Major Highlights of the Week

Ad Intrusion 🚫
Users are frustrated with inappropriate ads, including those with haram content, disrupting their spiritual experience. This issue is particularly concerning given the app's religious context.
The app shows 99% haram ads with naked girls, which is very bad.
Subscription Backlash 💸
The introduction of a subscription model has upset users who feel that charging for Quranic content is inappropriate. Many users express disappointment over features being locked behind a paywall.
Who gave the right to put a subscription on the deen of Allah SWT?
Audio Glitches 🔊
Users report audio issues such as skipping sounds during recitations, which disrupts their listening experience. These glitches are particularly noticeable during specific surahs.
While listening to Surah Taha, I noticed a faint skipping sound in the background.
Feature Regression ⏪
Recent updates have removed or altered features, leading to user dissatisfaction. Users miss functionalities like setting a timer without needing a paid version.
Every single thing you can do in this app now requires the upgraded version.
Translation Issues 🌐
There are complaints about translations not working properly, with users needing to re-download them frequently. This affects the app's usability for non-Arabic speakers.
The translations and tafseer never work; I need to download a new one each time!
App Refresh Problem 🔄
The app refreshes upon exit, causing users to lose their place and settings, which is frustrating for those who use it for continuous reading or listening.
Every time I exit the app, it refreshes, forcing me to re-find the reciter and the verse or Surah I was on.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Ad Intrusion 🚫
Users are frustrated with inappropriate ads, including those with haram content, disrupting their spiritual experience. This issue is particularly concerning given the app's religious context.
Subscription Backlash 💸
The introduction of a subscription model has upset users who feel that charging for Quranic content is inappropriate. Many users express disappointment over features being locked behind a paywall.
Audio Glitches 🔊
Users report audio issues such as skipping sounds during recitations, which disrupts their listening experience. These glitches are particularly noticeable during specific surahs.
Feature Regression ⏪
Recent updates have removed or altered features, leading to user dissatisfaction. Users miss functionalities like setting a timer without needing a paid version.
Translation Issues 🌐
There are complaints about translations not working properly, with users needing to re-download them frequently. This affects the app's usability for non-Arabic speakers.
App Refresh Problem 🔄
The app refreshes upon exit, causing users to lose their place and settings, which is frustrating for those who use it for continuous reading or listening.

Quotes of the week

Hear from some of the most impactful users to drive changes

This app requires some improvements. Every time I exit the app, it refreshes, forcing me to re-find the reciter and the verse or Surah I was on. Additionally, while listening to Surah Taha, I noticed a faint skipping sound in the background, which was quite annoying and hindered my ability to read the Quran.
AHKhan29
Week of April 9th, 2025
Four stars because I think there should be a translation paired with the recitation. Translation into say English, French and Spanish can go a long way especially in North America. Jazaakumu Allah Khairan!
Bawan Ubangiji
Week of April 9th, 2025
This used to be the best app in the App Store until the recent updates. This app was simple to use, from my elder mother to my 5 year old niece could easily navigate it. This is no longer the case and it’s frustrating. I’ve had this app for YEARSSS. And now every. Single. Thing. You. Can. Do. In. This. App. You have to pay for the upgraded version. I can’t even put the timer on anymore. Setting a timer shouldn’t be a paid feature. I’ll be taking my business somewhere else. What a shame!
Normalhuman77
Week of April 9th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
This app requires some improvements. Every time I exit the app, it refreshes, forcing me to re-find the reciter and the verse or Surah I was on. Additionally, while listening to Surah Taha, I noticed a faint skipping sound in the background, which was quite annoying and hindered my ability to read the Quran.
Candice Wu
App Store
Four stars because I think there should be a translation paired with the recitation. Translation into say English, French and Spanish can go a long way especially in North America. Jazaakumu Allah Khairan!
Kelly Williams
Google Play
This used to be the best app in the App Store until the recent updates. This app was simple to use, from my elder mother to my 5 year old niece could easily navigate it. This is no longer the case and it’s frustrating. I’ve had this app for YEARSSS. And now every. Single. Thing. You. Can. Do. In. This. App. You have to pay for the upgraded version. I can’t even put the timer on anymore. Setting a timer shouldn’t be a paid feature. I’ll be taking my business somewhere else. What a shame!
Koray Okumus
Google Play

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